AltaVault DR in AWS

jeffrey_singer · ‎2017-04-18

We are trying to prove the recovery procedure from AVA400 to AVA-c4, however during configuration import we receive internal error (code 1003). From the logs it appears that the difference in version is causing the problem:

Apr 18 11:33:28 localhost mgmtd[2194]: [mgmtd.INFO]: Configuration database with different version hash detected for db restored-20170418-113328-tmp: reg 62a9fb03 db bc5f5a07.

Apr 18 11:33:28 localhost mgmtd[2194]: [mgmtd.ERR]: md_db_open_internal(), mdm_db.c:2602, build (null): Error code 14150 (Cannot fallback config db when saving is not allowed) returned

Apr 18 11:33:28 localhost mgmtd[2194]: [mgmtd.ERR]: md_db_import(), mdm_db.c:4006, build (null): Error code 14150 (Cannot fallback config db when saving is not allowed) returned

Apr 18 11:33:28 localhost mgmtd[2194]: [mgmtd.WARNING]: Internal error (code 1003)

AVA400 (PROD) is running 4.2.2P2.

AVA-c4 (TEST) is running 4.2.2.

However, there is no AMI available with 4.2.2P2.

Is my assumption about the version difference correct?

jgercken · ‎2017-04-23

Hi Jeff

The error is for the configuration database, which is probably because of the differences in hardware between the AVA400 and AVA-c4. For example, the database may have an IP address for the interface e0a but this interface does not exist on the AVA-c4.

Engineering is taking steps to make the exported configuration universally apply-able. In the meantime configure the AVA-c4 network and cloud settings using the bucket name of the AVA400. Next extract the encryption key from the configuration archive (it's a tgz file) then import it manually.

jeffrey_singer · ‎2017-04-24

Thanks for the response, @jgercken. We actually use a KMIP server so there is no encryption key to extract from the configuration archive. Should I need to perform extra steps besides configuring the KMIP server in addition to the network and cloud settings?