Hi,
From the shared image, it appears there is a 'start' button, just press that button ?
Storage optimization service in AltaVault provides = compression, deduplication and encryption on the data injested into AVA.
Anyway, you can also start this service using CLI:
From command line:
ssh to altavault IP:
user:admin
hostname> enable
hostname# config t
hostname (config) # service enable
hostname (config) # show service
It should say 'ready'.
If it's failing to start, send us the following logs:
Reports > System Logs
Thanks!