Hi All,   We need to upgrade the cloud manager from 9.13  - 9.14.1 , is there any prerequites before we can go for an upgrade like any IMT checks, we only have cifs share in environment . will there be any downtime required while upgrade ... View more

Hi NetApp cloud gurus,   I have created several volumes as part of the lab (Cloud Volumes ONTAP Deployment in a Hybrid Environment v2.0). Than I wanted to mount created nfs shares (in Google Cloud Platform)  from the linux jumphost without success. Of course, there are a completely different IP addresses, so maybe some additional adjustments are needed to make it work. Is it technically possible to try to mount the created NFS share within these NetApp labs? ... View more

i figured out, that currently netapp have no solution for  sending secure mails via smtp... they working on SMTP STARTTLS, which is coming years too late (exists since 1999) and have security gaps.... But they are not working on Implicit TLS... can be funnny if your company decides to allow only Implicit TLS.... But somebody at Netapp is sleeping very well with this topic and should be wake up.... so i would say: good morning netapp: there is something to do with this must have feature! ... View more

In FabricPool, ontap 9.5p3, Writes from the capacity tier to the performance tier are disabled if performance tier capacity is greater than 70%. If this occurs, blocks are accessed directly from the capacity tier.    Can I change or increase 70% the parameter? Are there anyway I can tell if the data is being pulled back? because I wanted to monitor the data flow and performance. Anybody has experiences the speed to write data back, if the data got accessed?   Thanks ... View more

- NKS v1.14.6 w/ RBAC (10.140.0.41-43) - CM OnCommand Cloud Manager 3.7.3 (10.140.0.10)   - The two are in the same subnet. When CM installs Trident (v19.4) it creates a Trident namespace in the cluster, but then it times out like this.   Command execution failed (returned 1): level=info msg="Created installer service account." serviceaccount=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRole, level=info msg="Created installer cluster role." clusterrole=trident-installer, level=info msg="Waiting for object to be created." objectName=clusterRoleBinding, level=info msg="Created installer cluster role binding." clusterrolebinding=trident-installer, level=info msg="Created installer configmap." configmap=trident-installer, level=info msg="Waiting for object to be created." objectName=installerPod, level=info msg="Created installer pod." pod=trident-installer, level=info msg="Waiting for Trident installer pod to start.", level=info msg="Trident installer pod started." namespace=trident pod=trident-installer, level=info msg="Starting storage driver." backend=/setup/backend.json, level=error msg="API invocation failed. Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=error msg="Could not initialize storage driver." error="error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)", level=fatal msg="Install failed; could not start the storage backend driver; problem initializing storage driver 'ontap-nas': error initializing ontap-nas driver: could not create Data ONTAP API client: error reading SVM details: Post https://10.140.0.9/servlets/netapp.servlets.admin.XMLrequest_filer: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers). Resolve the issue; use 'tridentctl uninstall' to clean up; and try again."   I tried to create some relaxed ingress and egress rules between NKS VMs and CVO Project (CM & CVO) but that didn't help. What else should be checked? ... View more