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I am following | subscribed to the OnCommand Insight section.
I receive email notifications for entirely new posts, but not for replies for those posts.
Is this the expected functionality? It is pretty annoying to craft a response to a post and find out someone has already answered it, but you weren't notified of the response
Hi Matt - no, it should not work that way. I'll follow up with techncial support and get back to you ASAP. Apologies for the frustration - but appreciate you bringing to our attention.
Please change your settings to recieve 'All Posts' - see attached. this should do it.
Go to Subscriptions from your profile drop down:
> Subscriptions & Notifications
> Notification Settings
> For my forum subsciptions, notify me for ---- All Posts
let us know if the behavior doesn't change after changing the setting.