We are in the process of installing ApplianceWatch 2.1.1 on a Microsoft SCOM 2007 R2 server (Server 2008 R2 ent x64). Management Packs are added with no problems and also the "Data ONTAP : Discovery rule" is set to be enabled for the Root management Server on which the ApplianceWatch software is installed.
When (through Monitoring, "Data ONTAP", "Storage Systems", "Diagram", "Actions", "Data ONTAP Controller Group Tasks", "Data ONTAP : Add Controller") a controller is added, the error "Failed to compare two elements in the array" shows up. When "OK" is pressed, the "Add Controller" Dialog apppears. If the "Management Server Name" and "Controller to add" are entered, the error "Object reference not set to an instance of an object" pops up.
The Windows server is up to date with the latest patches. What can be done to troubleshoot?