Hi Bill,
It is possible to use SMSQL cloning to create a database copy for a SAP homogenious systemcopy.
Please have a look at the following TR: http://www.netapp.com/us/media/tr-3586.pdf
The TR is marked as archived, but the process is still the same.
Instead of using SAPINST as described within the TR, SAPs Software Provisioning Manager has to be used to perform a SAP homogenious system copy, database specific method.
Your customer is probably familiar with the Software Provisioning Manager and how to perform a SAP system copy.
Best Regards,
Marco