My dual LTO-4 i500 will not load tapes via NDMP.
I can not see anything wrong with the cofiguration other than this error message in the CommVault logs.
SCSI Operation: Move Media From Slot To Drive. Reason: Initializing device failed.
ndmpd debug 70 shows nothing in the logs other than this
Mar 24 15:08:20 GMT [ndmpd:114]: NDMP message type: NDMP_MOVER_STOP
Mar 24 15:08:20 GMT [ndmpd:114]: NDMP message replysequence: 9
Mar 24 15:08:20 GMT [ndmpd:114]: Message Header:
Mar 24 15:08:20 GMT [ndmpd:114]: Sequence 0
Mar 24 15:08:20 GMT [ndmpd:114]: Timestamp 0
Mar 24 15:08:20 GMT [ndmpd:114]: Msgtype 1
Mar 24 15:08:20 GMT [ndmpd:114]: Method 2564
Mar 24 15:08:20 GMT [ndmpd:114]: ReplySequence 9
Mar 24 15:08:20 GMT [ndmpd:114]: Error NDMP_NO_ERR
Mar 24 15:08:20 GMT [ndmpd:114]: Error code: NDMP_ILLEGAL_STATE_ERR
We have support calls logged but it has been a couple of days now.
I have recreated the i500 and drives in CommVault, confirmed the filer can see the drive and shown the i500 to work via native commvault. Any help / ideas would be useful.
Thanks
Bren
