Data Backup and Recovery
Data Backup and Recovery
Hi,
I've run in to a bit of a problem with Snapdrive 7.1.2.6723
I have a clean virtual build of Windows Server 2008 R2 patched up to date.
I've installed Powershell 3 as it was requested by the Snapdrive install.
Snapdrive is now installed.
When i launch Snapdrive and look at the initial info page it shows that its installed on a Physical machine when in fact its a VM Guest.
Double checked VM tools is running and it is with version 9.0.15 Build 2560490.
I've run through this process with a clean VM several times now and it always fails to detect the fact that its on a VM.
The underlying Netapp is an AFF8040 running 8.3.1
I've run through SDCLI and it comes up with the error This command is only supported on a VM Guest operating system
What have i missed ? Can anybody point me in the right direction ?
Jonathan
Solved! See The Solution
Apologies, I did not notice that this article is still internal only, for some reasons unknown to me.
Anyway, here is how you can run a test WMI query:
The following is an example of how to check the string manually with the wbemtest.exe tool:
Note: On some operating systems, it is required to search for the program from the list and right-click and select Run as Administrator😞
Similarly, to detect HyperV virtual machine, open root\CIMV2 namespace.
Run a query and select the Win32_ComputerSystem class and check Model and Manufacture detail.
If the Model value is 'virtual machine' and the Manufacturer is 'Microsoft Corporation,' then assume the machine is HyperV VM.
Hi,
Thanks for the quick reply.
The article is coming up as not found/restricted to employees/no longer available when i click on the link
Do you have a different link to the info ?
Jonathan
Yes; I have partner account and cannot access this KB either.
Apologies, I did not notice that this article is still internal only, for some reasons unknown to me.
Anyway, here is how you can run a test WMI query:
The following is an example of how to check the string manually with the wbemtest.exe tool:
Note: On some operating systems, it is required to search for the program from the list and right-click and select Run as Administrator😞
Similarly, to detect HyperV virtual machine, open root\CIMV2 namespace.
Run a query and select the Win32_ComputerSystem class and check Model and Manufacture detail.
If the Model value is 'virtual machine' and the Manufacturer is 'Microsoft Corporation,' then assume the machine is HyperV VM.
Thank you.
I've resolved the problem using the information provided.
I knew it had to be simple.
We use an HP OEM Windows Server on our EXSi hosts and have the setting:
SMBIOS_REFLECT = TRUE
This is so we can install using the OEM media as it checks for a HP Serial Number. I've now changed the setting to FALSE and reinstalled Snapdrive and all is back to normal.
Thank you again for the assistance
Jonathan
This KB article also has the basics for what is checked in WMI:
https://kb.netapp.com/support/index?page=content&id=3013404