Data Backup and Recovery

Snapmanager for Sharepoint configuration help

adnorton1255
1,857 Views

I read the admin guide and did the install of Snapmanager. We have 1 front-end server and 1 SQL server.

Front-end Server (Windows 2008 R2)

- Snapmanager for SharePoint Manager 6.0

- Snapmanager for SharePoint Agent 6.0

- Snapdrive 6.2 P1

SharePoint SQL Server (Windows 2008 R2, SQL 2008 R2)

- SnapManager for SQL 5.1

- SnapManager for Sharepoint Agent 6.0

- Snapdrive 6.2 P1

Everything looks ok so far. I can launch and login to the Manager console. The problem I have is I can't see the entire farm when I try to do the Backup Builder. I select the Farm which shows as Farm(SQL:SharePoint_Config), then I select the Agent which lists as Intranet. I click the folder and nothing appears. I click the agent name and the screen sits there at Loading...

All the windows firewalls are turned off.

Any thoughts on how to fix this?

Thanks

Aaron

2 REPLIES 2

dsundelin
1,857 Views

Hi Aaron!

I have exactly the same problem and no idé what to do. I just keeps on Loading and nothing happens.

This my first time with SMSP so i guess there is some miss by me involved by have no clue what i could be.

Cant say that it has been so easy to install and understand this product, i´m really concerned about running the first backupjob when this "Loading problem" is solved

Br,

David

dsundelin
1,857 Views

Found the problem. The user running the agent didnt have rights to sqlserver. If u look in the eventvwr on the moss-server u can se if it there is any error that say your user got "access denied" to sqlserver.

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