SME Notification not to disable

[ralfralfsen]

Hello community,

I do have a Exchange 2010 SP1 DAG with SME 6.0.2 installed on both DAG Members. I each time a SME backup job happens sme initiates a ASUP on the filer what I absolutly dont't want or need. Of course I turned of all the notifications in SME on both DAG servers, but SME is still triggering an ASUP.

[09:41:30.334]  Send ASUP to the filer of LUN

Does anybody know what else needs or can be done to disable that.

Thank you,

Ralf

[Peter_R_Davies]

Hi Ralf,

We've just had exactly the same problem. See KB article 2016096 for a Windows registry hack to stop these ASUPs from being generated. We have done this and now only get the ones we really want to see - i.e. failures.

Regards,

Pete.

[ralfralfsen]

Hi,

thank you for the answer. Unfortunately creating the DWORD NoGeneralASUPMessage, setting it to '1' and restarting SME/SD services didn't fix this behaivor for us.

Any other ideas?

Regards,

Rafl

[Peter_R_Davies]

Our SME configuration set through the config wizard is:

Log SME events to filer syslog

Send Autosupport messages - only on failure

Prior to setting the registry DWORD we too received ASUPs everytime SME successfully completed a run. Now we only get ASUPs when SME encounters an error.

Pete.