Digital Support

NetApp Support Site - April 1 and 8, 2021 Site Releases


The weekly releases included the following features and enhancements. You may need to log on to see features:



  • Feature description:  The logged in dashboard provides key information, status and easy access to tasks via widgets such as ActiveIQ, Recent Cases, Recent Parts, etc. which dynamically display based on your role.
  • Release included: As part of the self-support project, the Cases with Related RMAs and FSOs dashboard widget launched which is accessible for customers, partners and Support Admin roles. This new widget shows related cases, RMAs (part request) and FSOs (field service order) from the past 30 days to provide quick access to see status and a holistic view. Users can view up to 5 items on the dashboard widget and may click the Details link per line item on the dashboard widget to see a landing page with holistic status for the combined case, RMA and FSO item. If the user has more than 5 items, they can select the All link at the bottom of the widget to see a full landing page with all of the information.  Learn more.


  • Feature description: Migration and various bug fixes launched.
  • Releases included: Search analytics fix, Broadcom API, Updates to SnapDrive for UNIX product documentation link, improved performance for Firmware Downloads, enabling MindTouch for KB articles, and migration of Downloads > Firmware and Master License Key features to the new platform.


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