NetApp Wins Genesys CX Mover Best Cloud Implementation in Professional Services
NetApp, a top intelligent data infrastructure company, implemented Genesys Cloud to enhance operational efficiency, improve customer experiences and boost agent productivity within its contact center operations. Seeking greater visibility and data-driven decision-making capabilities, NetApp partnered with Genesys Professional Services to swiftly deploy Genesys Cloud — achieving notable business outcomes in operating expenses, customer experience metrics and other key indicators.
Learn more:https://www.genesys.com/blog/post/celebrating-our-2024-customer-innovation-awards-winners
Learn about all award wins: https://mysupport.netapp.com/site/info/aboutsupport
