Digital Support

Share the new & improved Support Owner’s Manual (SOM) with Customers & Partners today!


The NetApp Support Owner's Manual (SOM) is a necessary guidance tool for customers and partners to improve their NetApp Support experience.


The SOM provides invaluable guidance around support, from how to manage account settings on the NetApp Support Site to managing support cases. It provides an overview of support offerings, guidance on how to leverage Active IQ and AutoSupport, and explains how customers & partners can take advantage of training through NetApp Learning Services.  There’s so much to explore in the new Support Owner’s Manual. Take this opportunity to reacquaint yourself, your customers, and our partners with this important resource.


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