Digital Support

The new and improved Bugs Online tool

ljulie
NetApp

If you haven’t used the Bugs Online tool, you’re missing out!

 

Bugs Online tool offers an intuitive interface to product bug information where you can easily search by Bug IDs or keywords. You’ll be able to customize your view, pull reports, track your bugs, and even receive email notifications whenever your favorited bug has been updated.

 

Here’s how you can get started.

 

Bugs Online Widget

Simply log into the NetApp Support Site and you’ll see the Bugs Online Widget right on your dashboard. You can search by Bug IDs or Keyword directly within that widget. What’s more, you can select the product to get to the product specific bugs online collection.

 

Bugs Online Dashboard

Want a quick view of all your favorited bugs? Bugs Online Dashboard is the place to go. From this dashboard, you’ll be able to see all your favorited bugs broken down by products, so start favoriting bugs by staring them!

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Bugs Online tab within your product pages

It’s now easier than ever to find Bugs Online. From your favorite product page, like ONTAP 9, simply click on the Bugs Online Tab to quickly view the bugs that are most important to you.  You can also do a product specific search directly from that tab.

 

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Bug Subscription Preferences

If you’re interested in a type of bug that *might* impact your upgrades, then Bug Subscription Preferences will be your best friend. Simply create a new profile indicating the product, what version you’re interested in, and what severity the impact would be and hit save. Once saved, any new bugs that comes into Bugs Online will be automatically added as a favorited bug.

Tip: Remember to hit "SAVE CHANGES" at the bottom of the page

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Email Me

Be sure to check the Email Me checkbox if you wish to receive email notifications on when a bug has been added to your favorited list or when a bug has had a status change. Emails are dynamically generated daily. If you do not receive an email, it means no new bugs have been added that matches your profile and no updates occurred on your favorited bugs

Tip: Remember to hit "SAVE CHANGES" at the bottom of the page

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