Digital Support

The new and improved Bugs Online tool

ljulie
NetApp
2,955 Views

If you haven’t used the Bugs Online tool, you’re missing out!

 

Bugs Online tool offers an intuitive interface to product bug information where you can easily search by Bug IDs or keywords. You’ll be able to customize your view, pull reports, track your bugs, and even receive email notifications.

 

Here’s how you can get started.

 

Bugs Online Widget

Simply log into the NetApp Support Site and you’ll see the Bugs Online Widget right on your dashboard. You can search by Bug IDs or Keyword directly within that widget. What’s more, you can select the product to get to the product specific bugs online collection.

 

Bugs Online Dashboard

Want a quick view of all your starred bugs? Bugs Online Dashboard is the place to go. From this dashboard, you’ll be able to see all the bugs from your watch list broken down by products.

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Bugs Online tab within your product pages

It’s now easier than ever to find Bugs Online. From your favorite product page, like ONTAP 9, simply click on the Bugs Online Tab to quickly view the bugs that are most important to you.  You can also do a product specific search directly from that tab.

 

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Bug Subscription Preferences

If you’re interested in a type of bug that *might* impact your upgrades, then Bug Subscription Preferences will be your best friend. Simply add a new profile indicating the product, what version you’re interested in, and what severity the impact would be and hit save. Once saved, any new bugs that comes into Bugs Online will be automatically added to your watch list.

Tip: Remember to hit "SAVE CHANGES" at the bottom of the page

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Email Me

Be sure to check the Email Me checkbox if you wish to receive email notifications on when a bug has been added to your watch list or when a bug has had a status change. Emails are dynamically generated daily and automatically sent IF there is a change to your watch list.

Tip: Remember to hit "SAVE CHANGES" at the bottom of the page

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Updated Date: May 11, 2022

Original Date: Dec 6, 2021

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