Digital Support

Effective December 3 – NetApp adopts Microsoft’s Business-to-Customer (B2C) Authentication


NetApp is adopting Microsoft Azure Active Directory Business-to-Customer identity-as-a-service (Azure AD B2C) for Partner, Customer, and Guest login on Friday, December 3, 2021.  All applications accessed by NetApp Partners, Customers, and Guests, will transition beginning at 8 PM PST, Friday, December 3, 2021. This includes applications such as the NetApp Support SiteNetApp Field PortalActive IQ, and many others. 


NetApp is making this change to simplify and secure Partner and Customer access to NetApp resources by aligning with email address via One-Time Passcode (OTP). Our adoption of Azure AD B2C provides greater security, ensuring that only valid and approved individuals from your organization have access to your NetApp resources.  


Here at NetApp, securing your data has always been the highest priority. Microsoft’s approach to security, compliance, and privacy is uniquely paramount.  Microsoft leads the industry in establishing and consistently meeting clear security and privacy requirements that support businesses in even the most highly regulated industries.  


To learn more about NetApp’s transition to Microsoft Azure AD Business-to-Customer (B2C) secure process and for frequently asked questions, please visit the Knowledge Base article: NetApp B2C Login FAQ for Partners, Customers and Guests.   


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