EF & E-Series, SANtricity, and Related Plug-ins

how to reset lost password - santricity

dirkdigs

what are the steps for a password reset/recovery ?

1 ACCEPTED SOLUTION

Ontapforrum

I think you may have to call NetApp support. There is a INTERNAL kb that may be the way out.

How to reset Administrator or Monitor password for older E-Series arrays - NetApp Knowledge Base

 

Internal KB for resetting admin password for current E-Series array:
How to reset SANtricity System Manager local admin password starting with 11.40.2

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2 REPLIES 2

Ontapforrum

I think you may have to call NetApp support. There is a INTERNAL kb that may be the way out.

How to reset Administrator or Monitor password for older E-Series arrays - NetApp Knowledge Base

 

Internal KB for resetting admin password for current E-Series array:
How to reset SANtricity System Manager local admin password starting with 11.40.2

NetApp_AU

I am from the E-Series team. I confirm that you will need to contact NetApp Support to reset the password like Ontapforrum mentions.

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