2012-02-16 02:08 AM
I have 2 R200 SATA Disk Shelves with R200 controller and In another hand, I have FAS3050c controller.
I have plan to attach the FAS3050c Controller with SATA Disk, so I will use all ex-R200 SATA Disk shelves.
I have run in maintenance mode in FAS3050c using serial console, then execute command "disk_list" or "disk show", BUT it did not give any available disk output.
DISK CHAN VENDOR PRODUCT ID REV SERIAL# HW (BLOCKS BPS) DQ
------------ ----- -------- ---------------- ---- -------------------- -- -------------- --
No disks found on system! Check cabling,
SCSI id jumpers and drive termination.
All the adapter condition is OFFLINE. I have tried to online one of it using "fcadmin online 0a".
By this command, the controller , through adapter 0a, can see all disk shelves, but in a few seconds, the adapter became OFFLINE again and at the end , I got messages:
*** Device 0a. i31 resides in ans enclosure not qnoualified for thiw s platform.
Thu Feb 16 10:01:25 GMT [ses.config.noEnclosureServices:error]: No Enclosure Services detected through channel 0a.
Thu Feb 16 10:01:26 GMT [monitor.shelf.configError:CRITICAL]: Enclosure services has detected an error in access to shelves or shelf configuration 0a.
The following SES device has not been qualified by Network Appliance for this platform.
For a list of devices qualified for this platform, please contact Network Appliance Global Services.
SES Configuration Information:
product revision level=0208
*** Device 0a.15 resides in an enclosure not qualified for this platform."
I have check the compatibility from now.netapp.com website and get the information that
1. R200 support for R200 disk shelf (DS14mk2 AT) --> 320-GB ATA (PN: X266A/X266B-R5) and
2. FAS3050c support for DiskShelf14mk2 AT --> 320-GB ATA (PN: X266B-R5)
From this system configuration, I assumed that there is no problem while attaching SATA DISK SHELF (DS14MK2 AT) either to R200 or to FAS3050c.
Is there anyone have any idea how to attach ex-R200 SATA Disk Shelf (DS14MK2 AT) to FAS3050c? What should I do so I can use ex-R200 SATA disk shelves into FAS3050c?
Kindly need any suggestion, please?
Solved! See The Solution
2012-02-17 08:09 AM
I have know the answer.
Maybe because I am a newbie in NetApp system....so I have many things missed..
I looked at into the LRC Card Module (behind the disk shelf) of the ex-R200 SATA (320A) disk shelf , and get letters "AT-FC2". All the SATA disk shelves have this letter behind them.
I tried to change the LRC Card from another SATA (250A) disk shelf with LRC Card Type AT-FCX and it worked. Controller FAS3050c could recognize the disk shelves.
I tried to looking for the answer and get the information from NetApp knowledgebase "3012392".
It says that "FAS270, FAS3000, and FAS6000: Supports only the AT-FCX module" --> https://kb.netapp.com/support/index?page=content&id=3012392
So, the problem is solved. I just need to change the LRC card that supported by the controller.
Thanks for any help and views...