filer view crashes with "HTTP/1.1 500 Internal server error content-type: text/html Oops! Had a problem with that Servlet 500 Internal server error java.lang.OutOfMemoryError

[NITHIN_P81]

Hi all,

When ever i am trying to acces some tabs in filerview it crashes saying

HTTP/1.1 500 Internal server error content-type: text/html

Oops! Had a problem with that Servlet

500 Internal server error

java.lang.OutOfMemoryError

but all the other tabs like aggregate,storage,snap mirror are working..

volume,qtree,snapshot,quota,show status are the tabs which gives the error.

ontap version running is 7.3.6

some times i get this error too..

java.lang.OutOfMemoryError

at netapp.util.Zapi.invokeApi1(Native Method)

at netapp.util.API_nativeStreaming.api(Zapi.java:481)

at netapp.util.Zapi.api(Zapi.java:398)

at netapp.util.Zapi.api(Zapi.java:329)

at netapp.util.Zapi.api(Zapi.java:310)

at netapp.fv.util.StorageOptions.refresh(StorageOptions.java:98)

at netapp.fv.util.StorageOptions.(StorageOptions.java:61)

at netapp.fv.util.StorageOptions.(StorageOptions.java:67)

at netapp.fv.volumes.Volume.refresh(Volume.java:1355)

at netapp.fv.volumes.Volume.getVolumeCount(Volume.java:922)

at netapp.fv.filer.InfoServlet.addVolumes(InfoServlet.java:174)

at netapp.fv.filer.InfoServlet.getBody(InfoServlet.java:316)

at netapp.fv.servlets.FilerViewServlet.service(FilerViewServlet.java:572)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)

at netapp.servlet.NetappRunner.execute(NetappRunner.java:471)

at netapp.servlet.NetappRunner.run(NetappRunner.java:303)

at java.lang.Thread.run(Thread.java:484)

[MCARDINA221975]

I have run into the same issue on one of my HA Pairs.  It looks to be a BUG :  http://support.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=373228

There do not seem to be any plans to fix it as Filerview is no longer the prefered or supported method for accessing systems.  System Manager is the new standard.

Hope that helps!

-Mike-