Microsoft Virtualization Discussions

KB956697 needed for Snapdrive on VMware?


This update is listed as a prerequisite on Windows 2008 X64 Server to install SnapDrive 6.1.

The KB article seems to be realted to a problem with the Windows 2008 Hyper-V VSS Writer.

I am installing on a ESX virtual server. Do I still need to install this?

Any idea of how to get it installed if it is required?

The installer reports that this update doesn't apply to your system when I attempt to install it.



Can you point me to that link pls.


SDW6.1 Admin guide has following information under "Minimum SnapDrive requirements for VMware ESX Guest OS" (page 43)

Windows Guest OS --> Windows Server 2003 SP2 or Windows Server 2008, x86 or x64, with the hotfixes specified in the SnapDrive host requirements

where "SnapDrive host requirements" specifies 956697 hotfix.


I opened a call with NetApp and was told that I wouldn't be able to install SnapDrive if any prerequisites were missing and that my system does not need it if I was able to install without it which I can.

On Microsoft Technet forums I was told that this fix is for  physical Windows 2008 host running Hyper-v not virtual machines.

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