connect-shiftserver credentials issue

[babar]

Hi all,

I am trying to set up SHIFT server in our lab and facing some challenges.

I have installed shift on windows 2012 server (virtualized on vmware). I am following the install doc step by step. When i finally trigger the connect-shiftserver command it asks for user credentials which were setup while installing the software. For some reason here it bombs out like this saying "bad credentials"

PS C:\Users\administrator.DEMO> connect-shiftserver

cmdlet Connect-ShiftServer at command pipeline position 1
Supply values for the following parameters:
(Type !? for Help.)
credential
Invoke-RestMethod : HTTP Status 401 - Bad credentials
type Status report
message Bad credentials
description This request requires HTTP authentication.
Apache Tomcat/7.0.55
At C:\Program Files (x86)\NetApp\OnCommand Shift\ShiftClient\ShiftClient.psm1:1860 char:15
+                 $result = Invoke-RestMethod -Uri $uri$appendstr -Method $method -TimeoutSec  ...
+    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-RestMethod], WebExc
   eption
    + FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeRestMethodCommand
connect-shiftserver : Could not connect to the shift server
At line:1 char:1
+ connect-shiftserver
+ ~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: ( [Write-Error], WriteErrorException
    + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Connect-ShiftServer

 

Any help would be appreciated.

Regards,
Babar Haq

[Shweta]

Are you using the same username(admin) and password as used in the installation ?

If you do not provide a hostname and port number to Connect-ShiftServer, it uses the default values, ie localhost and 8443. Is your shift server installed at the default host and port number ? 

[babar]

Hi Shweta,

Thanks for your message. Yeah I am leaving everything as default. The port is listening and the software does repsond but keeps saying "bad credentials".I actually uninstalled and re-installed just to be sure that i didn't make a mistake while entering the passowrd. In fact I also used notepad to copy/paste the password just be sure that my keyboard (remote desktop) is not playing tricks on me

Regards,

Babar

[Shweta]

Ok, then maybe there's something else going on. Here's a couple of things that you can try:

1) Try running Get-ShiftServerState, you should get the message "Shift server is running"

2) Use the verbose mode and check if you see any errors. Use "Connect-ShiftServer -verbose". Can you copy/paste the output here ?

[babar]

Hi Shweta,

I am also attaching shift server log thinking it might help.

Get-ShiftServerState been retutning positive result since the begining.

PS C:\Users\administrator.DEMO> Get-ShiftServerState
Shift server is running

Verbose doesn't seem to be provide much info either. Below

PS C:\Users\administrator.DEMO> Connect-ShiftServer -verbose

cmdlet Connect-ShiftServer at command pipeline position 1
Supply values for the following parameters:
(Type !? for Help.)
credential
VERBOSE: Connecting to the shift server located at host:localhost and port:8443
VERBOSE: GET https://localhost:8443/Shift/api/v1/config/networks with 0-byte payload
Invoke-RestMethod : HTTP Status 401 - Bad credentials
type Status report
message Bad credentials
description This request requires HTTP authentication.
Apache Tomcat/7.0.55
At C:\Program Files (x86)\NetApp\OnCommand Shift\ShiftClient\ShiftClient.psm1:1860 char:15
+ $result = Invoke-RestMethod -Uri $uri$appendstr -Method $method -TimeoutSec ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (System.Net.HttpWebRequest:HttpWebRequest) [Invoke-RestMethod], WebExc
eption
+ FullyQualifiedErrorId : WebCmdletWebResponseException,Microsoft.PowerShell.Commands.InvokeRestMethodCommand
Connect-ShiftServer : Could not connect to the shift server
At line:1 char:1
+ Connect-ShiftServer -verbose
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: ( [Write-Error], WriteErrorException
+ FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,Connect-ShiftServer

Regards,

Babar Haq

[Shweta]

Yeah, the verbose switch is not very useful in your case. Are you using any multibyte characters as your password ? Shift 1.0 is not i18n compliant, so you need to use english characters as your password. What's  the operating system of the shift server machine ?

[diez]

i had the same issue after installation (the password defined did not work for me and i got the "invalid credentials"). I used the default password and then i was able to login

[Shweta]

Also, make sure that there are no problems during installation. On the last step of the installer, you should see that "OnCommand Shift server is successfully installed". if you see a message like "Problem observed during Shift server installation" then the installation has issues.