Hello,
After migrating data from Windows Server 2003 CIFS to NetApp CIFS, we've noticed 3 issues with Microsoft Excel files.
1) When trying to save a Microsoft Excel workbook to the NetApp CIFS share, the following window would pop-up randomly after a certain number of saves:
The file (filename.xls) may have been changed by another user since you last saved it. In that case, what do you want to do?
Save a copy
Overwrite changes
2) If an user clicks the Cancel button (when the above window pops up), and then clicks File->Save As, the file name would change to Copy of (original file name). This is strange since somehow Excel believes the original file is opened as Read-Only, which is not the case.
3) Whenever an Excel file is opened from the NetApp CIFS share and then closed without any modification, the time stamp on the Excel file would change to the current date/time.
Issues 1 & 3 are documented in the Microsoft KB article 324491 (http://support.microsoft.com/kb/324491), but the registry fix for Excel 2003 did NOT resolve our problems as the pop-up window still shows up after a certain number of saves.
At this time, #1 is an annoyance but #3 is a major issue for us.
Some background info:
FAS3240 running 8.0.1P4 7-Mode in Active/Active
CIFS shares are accessed via a LACP VIF w/ IP load balancing
Excel 2003 SP3 w/ the latest Office patches
Do you have any idea why this is happening? Any recommendation on how to fix the issues above are greatly appreciated.
Thanks for your time.