3.84TB NVMe SSDs (X4011A) showing as "Unsupported" and "notallflashdisk" on ONTAP 9.8P3

[NetAppkz]

Hi everyone,

I am experiencing an issue while adding new drives to our AFF A250 system running ONTAP 9.8P3.

We have recently installed 8x 3.84TB NVMe SED (Part Number: X4011A) drives. However, the system marks them as "Unsupported" and provides the error "notallflashdisk" in the CLI.

Here are the technical details:

• System: AFF A250

• Current ONTAP Version: 9.8P3

• New Disk Model: X4011A (3.84TB NVMe SSD)

• New Disk Firmware: NA54

• Existing Disks: 1.75TB NVMe (Working fine)

• Symptoms: * storage disk show output shows "Unsupported" for the new drives.

  • The error message is "notallflashdisk".

  • The "Owner" field is blank and I cannot assign them to a node.

I suspect this is a Disk Qualification Package (DQP) issue since the disk model/firmware is newer than our current ONTAP release.

My Questions:

1. Will updating the DQP to the latest version be enough to resolve the "notallflashdisk" error and allow me to create a new aggregate?

2. We are planning to upgrade to ONTAP 9.16.1. Does 9.16.1 natively support X4011A drives without a separate DQP update?

3. Regarding the NVMe_oF license: It currently shows as "not-installed". Since we use iSCSI/FCP for host connectivity, can we still use these NVMe drives in a separate aggregate without the NVMe_oF license?

Any guidance or confirmation on the DQP/Upgrade path would be greatly appreciated.

Thank you!

[chamfer]

Hi @NetAppkz ,

Answers to your question is as follows:

1. Yes updating DQP should resolve your issues.  Just download the latest from NetApp and update, there is a KB article here How to check the version of Disk Qualification Package (DQP) in ONTAP and Download latest version - NetApp Knowledge Base with how to check the version (and there is a link to the latest DQP)  You should check the version, perform the update and confirm that the system has the new version.
2. ONTAP updates do not include DQP so this needs to be done separately Update the Disk Qualification Package after an ONTAP upgrade It is best practice to update the DQP every quarter....... I wish NetApp would put DQP into ONTAP releases as many customers update to patch releases once a quarter.
3. Yes you don't need the NVMe_OF license if you are using iSCSI/FCP. Licensing information for NVMe protocol on ONTAP - NetApp Knowledge Base An NVMe license is required to use NVMe-oF protocols between a host and the storage, such as NVMe/FC or NVMe/TCP. It is not required to use NVMe-attached flash drives on AFF systems.

I hope that this helps you!