NetApp Community Update
This site will enter Read Only mode on July 23 as we prepare to move to a new platform. You will still be able to view content, but posting and replying will be temporarily disabled.
We're excited to launch our new Community experience on July 30 and more information will follow soon.
Stay connected during the transition - Join our Discord community today.

ONTAP Discussions

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

ONTAP Discussions

Ask a Question

FW download error

Amith
‎2022-02-22 10:34 PM
5,376 Views

am getting below error while downloading the DQP and FW usning FTP and https in my 2 node MC am able to download on one node but getting error on the other node

 

Failed to download package from qual_devices.zip. Reason: Timeout was reached : Connection timed out after 60001 milliseconds.


Error: command failed: Download failed. Reason: Failed to download package from qual_devices.zip. Reason: Timeout was reached : Connection timed out after 60001
milliseconds.

0 Kudos
1 ACCEPTED SOLUTION

maffo
NetApp
‎2022-02-23 06:32 AM
5,329 Views

hi @Amith ,

that timeout occurs when the storage did not receive any data back from FTP or HTTP server, would suggest to check network routing and possible firewalls in between storage and server.

View solution in original post

0 Kudos
2 REPLIES 2

maffo
NetApp
‎2022-02-23 06:32 AM
5,330 Views

hi @Amith ,

that timeout occurs when the storage did not receive any data back from FTP or HTTP server, would suggest to check network routing and possible firewalls in between storage and server.

0 Kudos

Mjizzini
Community Manager
‎2022-03-16 11:54 PM
5,170 Views

Connection timed out will usually leads to a network related issue.

You can start by a ping from your node to the server and vice versa.

0 Kudos
Announcements
All Community Forums
Public