How long are alerts there for? Is it triggered and then active for 24 hours?

[Northman]

Yesterday I attached a DS460c shelf to a FAS2720 with HA cabling. Sysconfig command shows HA, and all the disks have path A and B (storage disk -path). But the alert "SinglePathtoDiskShelf_Alert" is still active.

I think this is ok, but for the future, should I:

A. Suppress this alert

B. Delete this alert?

Will it come back if it is valid in both cases?

[Ontapforrum · Accepted solution]

If you have checked and confirm that:

1. SAS cabling is correct and in MultiPath
2. Clear the alert

::> system health alert delete -alert-id * -alerting-resource *

You might want to check the output of these commands:

::> system health alert show

::> storage shelf show -connectivity

::> storage show disk -field path-count

However, if there is a missing path, then troubleshoot it or simply raise a NetApp ticket for a review.

https://kb.netapp.com/onprem/ontap/hardware/%22SinglePathToDiskShelf_Alert_%22and_%22DISK_REDUNDANCY_FAILED%22_Autosupport_triggered

"SinglePathToDiskShelf_Alert "and "DISK REDUNDANCY FAILED" Autosupport triggered - NetApp Knowledge Base