Not able to access FAS2020 using FilerView or OnCommand manager.

RAVIBG0099 · ‎2011-12-12

Hi All,

I'm facing couple of issues while configuring FAS 2020.

adding the console logs from one controller.

Starting AUTOBOOT press Ctrl-C to abort...

Loading:..........0x200000/41406484 0x297d014/14083868 0x36eb730/1732450 0x3892692/6 Entry at 0x00200000

Starting program at 0x00200000

Press CTRL-C for special boot menu

Mon Dec 12 13:53:22 GMT [cf.nm.nicTransitionUp:info]: Interconnect link 0 is UP

Mon Dec 12 13:53:29 GMT [fci.initialization.failed:error]: Initialization failed on Fibre Channel adapter 0a.

NetApp Release 7.3.2: Thu Oct 15 04:17:39 PDT 2009

Starting boot on Mon Dec 12 13:53:14 GMT 2011

Mon Dec 12 13:53:35 GMT [nvram.battery.turned.on:info]: The NVRAM battery is turned ON. It is turned OFF during system shutdown.

Mon Dec 12 13:53:52 GMT [diskown.isEnabled:info]: software ownership has been enabled for this system

Mon Dec 12 13:53:56 GMT [fmmb.current.lock.disk:info]: Disk 0c.00.0 is a local H A mailbox disk.

Mon Dec 12 13:53:56 GMT [fmmb.current.lock.disk:info]: Disk 0c.00.2 is a local HA mailbox disk.

Mon Dec 12 13:53:56 GMT [fmmb.instStat.change:info]: normal mailbox instance onlocal side.

Mon Dec 12 13:53:56 GMT [fmmb.current.lock.disk:info]: Disk 0c.00.1 is a partner HA mailbox disk.

Mon Dec 12 13:53:56 GMT [fmmb.current.lock.disk:info]: Disk 0c.00.3 is a partner HA mailbox disk.

Mon Dec 12 13:53:56 GMT [fmmb.instStat.change:info]: normal mailbox instance on partner side.

Mon Dec 12 13:53:56 GMT [cf.fm.partner:info]: Cluster monitor: partner 'test2'

Mon Dec 12 13:53:56 GMT [cf.fm.timeMasterStatus:info]: Acting as cluster time master

Mon Dec 12 13:53:57 GMT [raid.cksum.replay.summary:info]: Replayed 0 checksum blocks.

Mon Dec 12 13:53:57 GMT [raid.stripe.replay.summary:info]: Replayed 0 stripes.

Mon Dec 12 13:53:57 GMT [localhost: cf.fm.launch:info]: Launching cluster monitor

Mon Dec 12 13:53:57 GMT [localhost: cf.fm.partner:info]: Cluster monitor: partner 'test2'

Mon Dec 12 13:53:57 GMT [localhost: cf.fm.notkoverClusterDisable:warning]: Cluster monitor: cluster takeover disabled (restart)

sparse volume upgrade done. num vol 0.

Mon Dec 12 13:53:58 GMT [localhost: fcp.service.adapter:warning]: FCP started but no adapter is present!

add net 127.0.0.0: gateway 127.0Vdisk Snap Table for host:0 is initialized

.0.1

Mon Dec 12 13:53:58 GMT [localhost: vol.language.unspecified:info]: Language notset on volume vol0. Using language config "C". Use vol lang to set language.

Mon Dec 12 13:53:58 GMT [localhost: rc:notice]: The system was down for 78 seconds

Mon Dec 12 13:53:58 GMT [localhost: javavm.javaDisabled:warning]: Java disabled:Missing /etc/java/rt131.jar.

<Issue1> could you please help me resolve the above error, which might be the cause of filer-view not working.

Mon Dec 12 13:53:58 GMT [test1: cf.fsm.takeoverOfPartnerDisabled:notice]: Cluster monitor: takeover of test2 disabled (cluster takeover disabled)

<issue2> thye above message reports that cluster takeover is disabled, but I had enabled it using "cf cluster enable".

Mon Dec 12 13:53:58 GMT [test1: dfu.firmwareUpToDate:info]: Firmware is up- to-date on all disk drives

Mon Dec 12 13:53:59 GMT [test1: perf.archive.start:info]: Performance archi ver started. Sampling 22 objects and 198 counters.

Mon Dec 12 13:54:02 GMT [test1: netif.linkUp:info]: Ethernet e0b: Link up.

add net default: gateway 135.24.194.1

Mon Dec 12 13:54:03 GMT [test1: httpd.servlet.jvm.down:warning]: Java Virtual Machine is inaccessible. FilerView cannot start until you resolve this problem.

Mon Dec 12 13:54:03 GMT [test1: iscsi.service.startup:info]: iSCSI service startup

Mon Dec 12 13:54:04 GMT [test1: snmp.agent.msg.access.denied:warning]: Permission denied for SNMPv3 requests from root. Reason: Password is too short (SNMP v3 requires at least 8 characters).

<issue3> i had changed the password to match the above condition, even then the onCommand manager GUI is not able to detect to the filer.

Mon Dec 12 13:54:04 GMT [test1: sysconfig.sysconfigtab.openFailed:notice]: sysconfig: table of valid configurations (/etc/sysconfigtab) is missing.

<issue4> could you help me fix sysconfig problem.

Mon Dec 12 13:54:04 GMT [test1: mgr.boot.disk_done:info]: NetApp Release 7. 3.2 boot complete. Last disk update written at Mon Dec 12 13:52:41 GMT 2011

Mon Dec 12 13:54:04 GMT [test1: timed_restarter:error]: cf.timed: couldn't start cluster time daemon; time will not be synchronized between nodes in cluster

Mon Dec 12 13:54:04 GMT [test1: mgr.boot.reason_ok:notice]: System rebooted after a reboot command.

Mon Dec 12 13:54:04 GMT [test1: asup.config.minimal.unavailable:warning]: M inimal Autosupports unavailable. Could not read /etc/asup_content.conf

Mon Dec 12 13:54:04 GMT [test1: shelf.config.spha:info]: System is using single path HA attached storage only.

test1> Mon Dec 12 13:54:06 GMT [test1: console_login_mgr:info]: root logged in from console

Mon Dec 12 13:54:15 GMT [test1: sysconfig.sysconfigtab.openFailed:notice]: sysconfig: table of valid configurations (/etc/sysconfigtab) is missing.

Mon Dec 12 13:55:00 GMT [test1: monitor.globalStatus.critical:CRITICAL]: Cluster failover of ccoh-test2 is not possible: cluster takeover disabled.

Unable to get the value of options.admin.config.list key: (No such file or directory).

Use options command to set key "admin.config.list" to value "/etc/registry.default,/etc/registry.local".

Mon Dec 12 13:55:04 GMT [test1: registry_control:error]: registry_config_audit: Error occurred while taking the backup of the filer's current configuration: (Undefined error: 0).

Mon Dec 12 13:55:04 GMT [test1: asup.config.minimal.unavailable:warning]: Minimal Autosupports unavailable. Could not read /etc/asup_content.conf

Please help me fix the above issues.

PS:sorry about the font and the spacing.

Thanks in advance.

Regards

Ravi

renem · ‎2011-12-12

Symptoms

Some commands appear to be missing from ONTAP.

Network Data Management Protocol (NDMP) with NetBackup 4.5 Data Center error 219

FilerView is not working.

The filer is logging error messages Java disabled: Missing /etc/java/rt131.jar. and Zapi RPC is disabled: java not enabled.

Cause

One possible cause is that some of the Data ONTAP JAVA files may be missing.

Solution

Things to check:

Check if JAVA files may have been accidentally removed. Compare JAVA files in the active file system to snapshots.
Check if an upgrade was recently done, which may have not fully completed.

If either of the above occurred, try re-installing Data ONTAP.
If problems persist, contact NetApp Technical Support.

RAVIBG0099 · ‎2011-12-12

Thanks a lot renem.

The cluster takeover mechanism is not working, could you provide your inputs on this?

Thanks

Ravi

renem · ‎2011-12-14

I think. Fix all this error first.

ChrisHolloway · ‎2011-12-13

Is this a new system? Has it been initialized before you deployed it?

I'd expect to see errors such as the one above if the system had it's file system re-initialized. You need to basically upgrade ONTAP on it to get the full version on the software (inc. java etc back on it).

renem · ‎2011-12-14

Symptoms

Error message: [sysconfig.sysconfigtab.openFailed:notice]: sysconfig: table of valid configurations (/etc/sysconfigtab) is missing

Solution

To correct this issue:

Verify that the sysconfigtab file is not present in the filer's /etc directory accessing the root volume from either Windows or UNIX and doing a directory listing in /etc.
If the sysconfigtab has an extension on it (for example: .TXT), rename the file using the filer's mv command:
filer> mv /etc/sysconfigtab.TXT /etc/sysconfigtab
If the sysconfigtab does not exist in the filer's /etc directory, re-extract the Data ONTAP files for the version of Data ONTAP the filer is running. Refer to the Data ONTAP Upgrade Guide for instructions on installing Data ONTAP.
Check the number of files.

columbus_admin · ‎2011-12-14

Ravi,

I assume from the log output this is a cluster, and hopefully running the save version of OnTAP...you can copy the sysconfigtab file from the other filer. I recommend mounting /vol/vol0/etc on both systems to a Unix box, then using "cp -p /your_unix_host_mount_test2/sysconfigtab /your_unix_host_mount_test1/"

Using "cp -p" preserves permissions, time and date stamps and other basic attributes. This ensures you don't have any permissions problems created by copying the files.

You can do the same thing for the java files. I don't see anything in the files that is specific to the filer.

- scott

bhanojiisit · ‎2011-12-26

Dear Ravi,

upgrade the DataONTAP to the latest version. This will mostly solve the java and othe file issues.

The base installation need to be upgraded in order to get all the features. Attached is the sample of the ONTAP upgrade and downgrade senario.

Hope this helps.

Regards,

Bhanoji.