ONTAP Discussions

Highlighted

ONTAP AV Connector 1.0.4

Hi!

I am trying to install the AV Connector 1.0.4 with no success.

 

The server is a Windows 2016 server

- I am local admin

- I have run the installer as administrator

- I have turned Off UAC

 

When I try to use the account that will run the AV Connector I get the error "The user name or password is incorrect."

If I try 3 times the Domain account gets "Locked".

 

This music st be OS-specific cause I cannot get past this to be able to configure the connection to the filer.

1 REPLY 1
Highlighted

Re: ONTAP AV Connector 1.0.4

Hi,

 

Just to validate you are on the right track, have you checked step 4 on this guide ?

Installing Antivirus Connector: https://library.netapp.com/ecmdocs/ECMP1366831/html/GUID-F5E1F5E8-3105-4C1C-9413-B3CD3A98EB90.html

 

4. In the ONTAP AV Connector Windows Service Credentials dialog box, perform one of the following operations:

  • Enter your Windows service credentials.
  • Click Add to select a user.
This user must be a valid domain user and must exist in the SVMs scanner pool to configure virus scanning.
Check out the KB!
NetApp Insights To Action
All Community Forums