SNMP traps not reaching monitoring team

[NetappGuy7]

Hi all,

I’m running into an issue where our monitoring team cannot receive traps from our ONTAP cluster. I've tried both SNMPv2c and SNMPv3 configurations, but traps just aren't getting through.

Environment:

• NetApp ONTAP [ 9.15.1P7]

• Monitoring system supports both SNMPv2c and SNMPv3

I’ve configured the account with security login create and set up the host with snmp traphost add, verifying that the credentials matched on both our side and the monitoring team's, but traps still aren't coming through

At this point I’m not sure if it’s a config gap on my side or a network/firewall issue. Any guidance, working config snippets, or troubleshooting steps would be much appreciated!

[Sanaman · Accepted solution]

Have you checked the snmp history to make sure your snmp traffic is generated for the right destination

1. Event configured to reach snmp host

 netclup06::> event notification destination show
Name Type Destination
-------------- ---------- ---------------------
snmp-traphost snmp xx.xx.xx.xx,yy.yy.yy.yy, zz.zz.zz.zz (from "system snmp traphost")

Event notification history shows what events posted to snmp host

netclup06::> event notification history show -destination snmp-traphost
Time Node Severity Event
------------------- ---------------- ------------- ---------------------------
9/1/2025 11:33:44 netclup06a DEBUG monitor.volumes.one.ok: Volume prod_store1_vault@vserver:159dd575-fe26-11eb-a881-d039ea30af6b is OK.
9/1/2025 11:33:33 netclup06a ERROR monitor.volume.nearlyFull: Volume prod_store2_vault@vserver:159dd575-fe26-11eb-a881-d039ea30af6b is nearly full (using or reserving 96% of space and 0% of inodes).
9/1/2025 11:23:20 netclup06a INFORMATIONAL app.log.info: savscp01: ONTAP tools virtual appliance 9.11: (0) VSC_Appliance_Product_Config: VASA Version in use : 4.0