SnapProtect questions

[peluso]

Hi all,

You may have seen the latest announcement for our new product, SnapProtect.  Please ask your questions - we have technical expertise ready to provide answers and point to useful information.  I will post a few questions here as well to break the ice and open up the conversation.  For more information about the product, start with our product pages. http://www.netapp.com/us/products/protection-software/snapprotect.html

Best,

Terri

[aborzenkov]

I cannot answer your questions, rather have one for you - what is the reason to migrate from Simpana to SnapProtect?

[jcbettinelli]

It could be the price.

[parrizas]

You are right, I don't have the details but most probably it's a price issue.

[l_mitchell]

Advanced Configuration - NAS iDataAgent - that's where it specifes Snapmirror to tape.

And also TR-3920 mentions SMTape too:

The SnapProtect solution allows several ways for backup copies to be replicated to tape, including Network Data Management Protocol (NDMP) dump, SMTape, and tape streaming through media agents.

I also noticed this in the Advanced NAS iDataAgent section of NetApps version of Books Online which threw me a bit:

NetApp - A maximum data size of 50-80G per subclient is recommended.

Surely this can't be right, a single shared qtree could easily be way above this, so I'm guessing its a typo? But how long do full / incremental backups generally take with indexing turned on, on your typical CIFS share? Another question to add to the previous post!

[frank_iro]

Hi Mitchel,

There is a way to do NAS backup to tape.... at least theoretically... perhaps you can give it a try. If you've successfully added a tape storage device connected to your filer to the CommCell, then you should be able to add that library as an NDMP based Library to any media agent that has network connectivity to the filer.

Under Library & Drive Configuration, select the target media agent, then click on "Start -> NDMP -> Add library". The dialog prompts for a NDMP server (which will be the filer - NDMP should be enable on the filer) and for device name, enter the output from "storage show mc" on your filer. You need to copy the output labeled "Media Changer". This should add the tape library to your media agent as an NDMP based tape library.

You should then be able to configure a NAS iDA for the filer, and configure a subclient to do snap backups. Next, create a storage policy for the filer. Create a new copy for tape backups. Under "properties -> data paths" for that copy, when you click "Add" you should now be able to see the tape library attached to the media agent. Select it and set it as default. I believe you should then be able to do a backup to tape... theoretically anyway

You could give that a shot and let us know if it works!

[l_mitchell]

I have already added it as an NDMP tape library and linked that to a media agent already, so it shows under a normal media agent as a tape library, but I can't choose it as a data path as you mentioned.

So it does look like it won't work, to use a tape library it has to be directly seen as though its installed locally in device manager by a media agent? Is this what you mean aborzenkov?

Interestingly, I can create a storage policy, choose the ndmp tape library as the library and the netapp filers as the media agents and it shows up as a full storage policy with the filers stating that its the media agent :/, no idea how this would work if I tried kicking off a snapprotect job though, I'm guessing it won't work. I'll give it a go.

I'm pretty sure NetBackup can use a drive exclusively attached to a filer, and a few other backup vendors, so I think I've been assuming again...!

[l_mitchell]

I have another question, can you change the source of an auxiliary copy?

Eg. Primary Snap --> Snapvault initially.

Could I then setup a primary snap to snapmirror then change the snapvault to use the snapmirror as the destination once the snapmirror has been fully seeded?

[JDCARPENTER19]

Is it possible to import standard volume snapmirror relationships configured via the destination /etc/snapmirror.conf into SnapProtect?  Re-initializing these relationships would be very painful.

Also, inside of SnapProtect is it possible to move an SnapMirror/AUX copy relationship from one Storage Policy to another?  Again looking to avoid re-initializing the relationships.  When I've attempted to configure a new Storage Policy and associate the subclient it will build a new SnapMirror relationship.

[frank_iro]

Got an issue with data aging not working properly on my SnapVault system.

I've setup an auxiliary copy with a retention of 7 days and extended retention of 90 days for weekly fulls. However, after a week, the daily SnapVault copies are still present and have not been aged. When I run the Data Retention Forecast and Compliance report, it shows that the snapshots have been aged, and when I click on the sub-client and list snaps, they don't appear there either. However, they have not been deleted from the storage. Any idea what the issue could be? I'd read somewhere about some DFM option that had to be set if snapshots are not aged but for the life of me, I can't seem to find that reference anymore!

Anyone know how to fix this?

[l_mitchell]

Trying to follow the OSSV documentation, which seems like it hasn't had too much attention paid to it, its very difficult to follow and I think is lacking certain steps as I'm not getting anywhere, its making Protection manager look like a fisher price easy to use product!

I don't suppose anyone have any of their own notes they likely had to make to get this working they could share?

Any experience / pointers welcome!

[jcbettinelli]

Hello,

I'm trying to find documentation about the import tool, but I haven't find yet.

I have found information on the Post 119 in this thread.

https://communities.netapp.com/thread/15083?start=119&tstart=0

Could someone point me to the documentation?

Thank you,

Jean-Christophe

[neils]

Here is a link to the import tool in the BOL. Please reach out to me on my email if you have any questions.

http://support.netapp.com/NOW/knowledge/docs/snapprotect/relsnap_protect100sp2b/215-07763_A0_books_online_100sp2b/books_online_1/english_us/prod_info/...

[frank_iro]

Just read that in-place upgrades of SnapProtect v9 to v10 are not supported? How does one upgrade?

[l_mitchell]

Love it. It just says:

Upgrade from SnapProtect 9.0 to SnapProtect 10 Service Pack 2B is currently
not supported.

The capability will be available shortly.

So I guess wait......I'll let someone else upgrade theirs first and you can enlighten us as to how easy it is (and what breaks!)

[frank_iro]

v10 SP3B is out, in-place upgrades from v9 to v10 are now supported

[brianchama]

Hi Frank,

Have you tried the upgrade yet? I'm getting a lot of java errors when I try to upgrade,I haven't figured out to get around that.

[brianchama]

024 4132 09/30 08:08:27 ###########################################################################

5024 4132 09/30 08:08:27 ##                         Installation STARTED                          ##

5024 4132 09/30 08:08:27 ##                      Version 10.0.0(BUILD116)                         ##

5024 4132 09/30 08:08:27 ###########################################################################

5024 4132 09/30 08:08:27 Command Line : D:\WinX64\Setup.exe

5024 4132 09/30 08:08:27 Setup detected that previous installation was not finished. CheckPoint registry exists.

5024 4132 09/30 08:08:27 DVD information: [Label: DVD1, Edition: NetApp Edition, ServicePack: 0, RecutNumber: 0, TimeStamp: Thu Aug 15 2013 22:31:03]

5024 4132 09/30 08:08:27 This is Windows 2008 R2 or Windows 7 or higher version.

5024 4132 09/30 08:08:27 Machine information: [Short name: dfm, FQDN: dfm]

5024 4132 09/30 08:08:27 Phase: Launch

5024 4132 09/30 08:08:27 Initializing NetApp Installer. Please wait...

5024 4132 09/30 08:08:28 This is Windows 2008 R2 or Windows 7 or higher version.

5024 4132 09/30 08:08:28 This is a resume.

5024 4132 09/30 08:08:34 Dialog: Unfinished installation detected: User answer: Cleanup unfinished installation and start over

5024 4132 09/30 08:08:34 You must complete the upgrade process before you can use this software.  You can resume the upgrade at another time.

5024 4132 09/30 08:08:39 Setting N_INSTALL_EXTENDED_ERROR_CODE to EXIT_CODE_UNFINISHED_INSTALL_DETECTED.

5024 4132 09/30 08:08:39 gbPreviousInstallSessionDetected=1, bResume=0, bSaveGalaxyInstallerRegistry=0

5024 4132 09/30 08:08:39 bAllowCleanupInstall=0, bCorrectSilentModeToCleanup=0

5024 4132 09/30 08:08:39 | End | Setup | Installation Not Complete 

5024 4132 09/30 08:08:39 GalaxyIntaller registry key dumped to C:\ProgramData\Commvault Systems\Galaxy\LogFiles\GalaxyInstaller_Reg_Complete_Tree.txt

5024 4132 09/30 08:08:39 | START | Leaving Setup 

5024 4132 09/30 08:08:39 This is the last log message before copying log files to Galaxy Log Folder. Please see rest of log file under: C:\ProgramData\Commvault Systems\Galaxy\LogFiles\Instance001\2013-09-27 23-26\

5024 4132 09/30 08:08:39 Setup is copying log files...

5024 4132 09/30 08:08:39 ###########################################################################

5024 4132 09/30 08:08:39 ##                       Installation EXITING (1)                        ##

5024 4132 09/30 08:08:39 ###########################################################################

5024 4132 09/30 08:08:39 Setup.exe end with code = 1

4144 4824 09/30 08:08:49 This is Windows 2008 R2 or Windows 7 or higher version.

4144 4824 09/30 08:08:49 ###########################################################################

4144 4824 09/30 08:08:49 ##                         Installation STARTED                          ##

4144 4824 09/30 08:08:49 ##                      Version 10.0.0(BUILD116)                         ##

4144 4824 09/30 08:08:49 ###########################################################################

4144 4824 09/30 08:08:49 Command Line : D:\WinX64\Setup.exe

4144 4824 09/30 08:08:49 Setup detected that previous installation was not finished. CheckPoint registry exists.

4144 4824 09/30 08:08:49 DVD information: [Label: DVD1, Edition: NetApp Edition, ServicePack: 0, RecutNumber: 0, TimeStamp: Thu Aug 15 2013 22:31:03]

4144 4824 09/30 08:08:49 This is Windows 2008 R2 or Windows 7 or higher version.

4144 4824 09/30 08:08:49 Machine information: [Short name: dfm, FQDN: dfm]

4144 4824 09/30 08:08:49 Phase: Launch

4144 4824 09/30 08:08:49 Initializing NetApp Installer. Please wait...

4144 4824 09/30 08:08:50 This is Windows 2008 R2 or Windows 7 or higher version.

4144 4824 09/30 08:08:50 This is a resume.

4144 4824 09/30 08:08:58 Dialog: Unfinished installation detected: User answer: Resume unfinished installation

4144 4824 09/30 08:08:58 This is not a laptop package. Not creating the auto resumability installer task.

4144 4824 09/30 08:08:58 Phase: Check third party software requirements

4144 4824 09/30 08:08:58 No reboot required because there are no relevant pending files to rename.

4144 4824 09/30 08:08:58 Phase: Check third party software requirements (File System Core)

4144 4824 09/30 08:08:58 | SKIP | Phase02_Requirements | WindowsFileSystemiDataAgentCore 

4144 4824 09/30 08:08:58 Phase: Check third party software requirements (CommServe)

4144 4824 09/30 08:08:58 | SKIP | Phase02_Requirements | CommServe 

4144 4824 09/30 08:08:58 Phase: Check third party software requirements (CommCell Console)

4144 4824 09/30 08:08:58 | SKIP | Phase02_Requirements | CommCellConsole 

4144 4824 09/30 08:08:58 Phase: Check third party software requirements (MediaAgent)

4144 4824 09/30 08:08:58 | SKIP | Phase02_Requirements | MediaAgent 

4144 4824 09/30 08:08:58 Phase: Check third party software requirements (Windows File System)

4144 4824 09/30 08:08:58 | SKIP | Phase02_Requirements | WindowsFileSystemiDataAgentAdvanced 

4144 4824 09/30 08:08:58 Phase: Check third party software requirements (Java Runtime Environment 1.7.0_17)

4144 4824 09/30 08:08:58 Newest JRE required so far is 1.7.0_17

4144 4824 09/30 08:08:58 Executing "C:\Windows\system32\cmd.exe" /C "java.exe -version 2> "C:\ProgramData\Commvault Systems\Galaxy\LogFiles\Instance001\2013-09-27 23-26\JreVersion.txt""

4144 4824 09/30 08:08:58 JRE version installed 1.6.0_29 is older than required version 1.7.0_17

4144 4824 09/30 08:08:58 jusched.exe is NOT running

4144 4824 09/30 08:08:58 jucheck.exe is NOT running

4144 4824 09/30 08:08:59 AskYesNo :: Default = NO

4144 4824 09/30 08:08:59 WARNING:

In order to install a new Java Runtime Environment, the current Java Virtual Machine must not be in use.  The processes below are running and need to be shut down to allow for a successful install of the JRE. Please close the applications which are using these processes and Click OK.

java.exe

4144 4824 09/30 08:11:15 User selected YES

4144 4824 09/30 08:11:15 Did not detect common JVM processes

4144 4824 09/30 08:11:15 Executing process : "C:\Windows\system32\msiexec.exe" /i "D:\WinX64\Bin\jre\jre1.7.0_17.msi" /qn IEXPLORER=1 REBOOT=Suppress WEBSTRATICON=0 /L*v "C:\ProgramData\Commvault Systems\Galaxy\LogFiles\Instance001\2013-09-27 23-26\jre-7u17-windows-x64.log" METHOD=joff

4144 4824 09/30 08:11:15 Installing Java Runtime Environment.  Please wait...

4144 4824 09/30 08:11:16 There are some failure in JRE install. Please verify the log: C:\ProgramData\Commvault Systems\Galaxy\LogFiles\Instance001\2013-09-27 23-26\jre-7u17-windows-x64.log

4144 4824 09/30 08:11:16 Setup found the JRE installed on this machine is corrupted. Please install it manually from here:[D:\WinX64\Bin\JRE\jre1.7.0_17.msi] After JRE is successfully installed, click Setup and resume the installation.

4144 4824 09/30 08:11:16 Setup found the JRE installed on this machine is corrupted. Please install it manually from here:[D:\WinX64\Bin\JRE\jre1.7.0_17.msi] After JRE is successfully installed, click Setup and resume the installation.

4144 4824 09/30 08:12:04 JRE Requirements Phase aborted ...

4144 4824 09/30 08:12:04 Requirements Phase aborted...

4144 4824 09/30 08:12:04 Please note that this installation session is not yet complete. The installation may be resumed by restarting SETUP.EXE.

[frank_iro]

Hi Brian,

Yes, I've upgraded successfully. From the logs you've posted, it looks like you're missing Java 7 on your Comcell server, but the installer hits an error when trying to install it. I suggest you download Java 7 and install manually, then retry the upgrade. I have both 32-bit and 64-bit Java 7 installed. Wasn't sure which one it needs, so I just installed them both.

[brianchama]

Thanks for a quick reply Frank,

I actually manually downloaded the 64 bit version of Java 7 and installed,I also installed the 32 bit version today and still got the installed java is corrupt error,I will work on it later on this afternoon  and check where it's picking the version 6 from

[jskinner]

Can you send the output of "path" from the command prompt, if this is still an issue/

[DREW_LAWRENCE442]

Looks like everyone is asking their snap protect questions in here...

Here's a link to my question regarding not removing snapshots

https://communities.netapp.com/message/119260#119260