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Unable to access .snapshot path from Windows 8/2012 R2 or later
2017-03-31
11:47 AM
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Hi,
It's been a while since this first happened. But now it's annoying. In our environment from Windows 2008R2/Windows 7 we can do \\filer\share\.snahshot. From Windows 2012 R2\Windows 8\10 i cannot access that path. Just says Windows cannot access that path.
We are running OnTap 8.2.4P3. With SMB 2 enabled.
Appreciate any help
5 REPLIES 5
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Might be rudimentary, but is snapdir-access enabled on the volume? We've forgotten to enable that in the past (we don't do a lot of CIFS so it doesn't always click when we run into the problem)...
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Thanks for the reply. Yeah that's enabled
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Two options:
1. Enable "show snapshots" on BOTH volume->snapshot configuration and in the Share options
-> Then it should be always visible in the root of the share, and when entering ...\~snapshot in Explorer.
or
2. If you don't want it to always be visible at the root:
Just enable Show Snapshots in the Volume->Snapshot Configuration (not in the Share options)
Now, you need to set a Windows registry key to disable Windows Explorer file/folder caching. That is because the ~snapshot is not presented to Windows when just accessing the share (only when you specifically enter the ~snapshot part).
But because Windows has "all" folders cached, it says "there is no ~snapshot" without even asking Netapp for a new directory listing.
Sorry, right now, I am unable to find the Netapp or Microsoft KB for this... you'll have to search for this yourself ;-(
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Is this "The hidden ~snapshot directory is not accessible from non-junction subdirectories within the share."
See https://library.netapp.com/ecmdocs/ECMP1196891/html/GUID-6D832809-1E60-4041-BF08-D390CB6B3D89.html
How to access the ~snapshot directory from Windows clients using SMB 2.x
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This issue has been discussed in another community thread.
.snapshot directory not visible in Windows Explorer, but it is in Command Prompt
Helpful solution: Microsoft link.
https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-7/ff686200(v=ws.10)
