Unable to login to two nwtapp filers through FV..putty works fine.

[RAJNEESHFOX]

Unable to loginto to NetApp Files-

error---

500 getRawOffset0
java.lang.UnsatisfiedLinkError: getRawOffset0
at netapp.util.ONTAPTimeZone.getRawOffset(ONTAPTimeZone.java:44)
at java.util.GregorianCalendar.computeFields(GregorianCalendar.java:1142)
at java.util.Calendar.setTimeInMillis(Calendar.java:903)
at java.util.GregorianCalendar.(GregorianCalendar.java:364)
at java.util.Calendar.getInstance(Calendar.java:834)
at java.text.SimpleDateFormat.initialize(SimpleDateFormat.java:331)
at java.text.SimpleDateFormat.(SimpleDateFormat.java:281)
at java.util.Date.toString(Date.java:980)
at netapp.servlet.NetappResponse.setDateHeader(NetappResponse.java:278)
at netapp.servlet.NetappRunner.execute(NetappRunner.java:469)
at netapp.servlet.NetappRunner.run(NetappRunner.java:303)
at java.lang.Thread.run(Thread.java:484)

We are able to login  through Putty.

[danielpr]

Hi,

Have you recently installed/upgraded Data ONTAP on these filers ?

Please share your "version -b" output.

Thanks

Daniel

[thomas_glodde]

java is giving errors about date and calendar, maybe the time isnt in sync?

[SARAVANAKUMARRAJU]

Here is the output of the version -b output..

version -b

1:/x86_64/kernel/primary.krn: OS 7.3.2P5
1:/backup/x86_64/kernel/primary.krn: OS 7.2.2
1:/x86_64/diag/diag.krn:  5.4.1
1:/x86_64/firmware/excelsio/firmware.img: Firmware 1.7.0
1:/x86_64/firmware/DrWho/firmware.img: Firmware 2.3.0
1:/boot/loader: Loader 1.6.1

[SARAVANAKUMARRAJU]

Both the filers are in cluster and it got rebooted a month ago.. Is tat the reason for this issue???

[SARAVANAKUMARRAJU]

Has anyone encountered this issue????