# ONTAP Select Deploy Error on IBM Cloud Bare Metal with KVM ## Environment - **Bare Metal:** IBM Cloud (24 cores, 128GB RAM, 1x480GB + 4x7.68TB NVMe) - **OS:** IBM Red Hat 9.6 Minimal AMD64-6 - **Hypervisor:** KVM - **Deploy:** ONTAP Select Deploy on separate VSI - **Host IP:** 10.240.68.8 ## Problem When adding the KVM host to ONTAP Select Deploy, the host appears but shows no information (nodes, CPU, memory, management server). Clicking the host name shows: ``` Error in retrieving information for host "10.240.68.8". Reason: 'NoneType' object has no attribute 'text'. ``` **API Error:** ``` GET /api/v3/hosts/{uuid}/storage/disks Response: {"error": {"code": "HostInfoErr", "message": "...NoneType' object has no attribute 'text'."}} ``` ## Logs from `/opt/netapp/log/kvmadmin.log` ``` 2026-02-20 18:04:41,044|DEBUG |host.py|812:execute_remote_command| Executing command:'lshw -xml -numeric' on host: '10.240.68.8' 2026-02-20 18:04:42,333|ERROR |storage.py|1449:get_pdevice_info| libvirt failed None : 'NoneType' object has no attribute 'text' ``` The error repeats after Deploy executes `lshw -xml -numeric` via `qemu+ssh://root@10.240.68.8/system?no_tty=1`. ## Host Output (commands execute successfully) **Block devices:** ```bash # ls -l /sys/block nvme0n1 -> ../devices/pci0000:00/0000:00:0b.0/0000:03:00.0/nvme/nvme0/nvme0n1 nvme1n1 -> ../devices/pci0000:bc/0000:bc:00.5/pci10001:00/10001:00:03.0/10001:02:00.0/nvme/nvme1/nvme1n1 nvme2n1 -> ../devices/pci0000:bc/0000:bc:00.5/pci10001:00/10001:00:05.0/10001:03:00.0/nvme/nvme2/nvme2n1 nvme3n1 -> ../devices/pci0000:bc/0000:bc:00.5/pci10001:00/10001:00:07.0/10001:04:00.0/nvme/nvme3/nvme3n1 nvme4n1 -> ../devices/pci0000:bc/0000:bc:00.5/pci10001:00/10001:00:01.0/10001:01:00.0/nvme/nvme4/nvme4n1 ``` **LVM status:** ```bash # pvs --options pv_name,vg_name,vg_fmt --noheadings --separator : /dev/nvme1n1:netap_pool:lvm2 ``` **Block devices tree:** ```bash # lsblk --ascii --output name,pkname,mountpoint --noheadings nvme0n1 |-nvme0n1p1 nvme0n1 |-nvme0n1p2 nvme0n1 /boot/efi |-nvme0n1p3 nvme0n1 /boot |-nvme0n1p4 nvme0n1 / `-nvme0n1p5 nvme0n1 nvme3n1 nvme2n1 nvme1n1 `-netap_pool-ontap_select_meta nvme1n1 nvme4n1 ``` ## Analysis - Deploy connects successfully via libvirt - All commands execute without errors on the host - The error occurs during XML parsing of `lshw -xml -numeric` output - Suggests the XML format from RHEL 9.6's `lshw` may differ from what Deploy expects ## Questions 1. Is ONTAP Select Deploy compatible with IBM Red Hat 9.6 Minimal? 2. Are there specific `lshw` or `libvirt` package versions required? 3. Is this a known issue with NVMe devices on IBM Cloud Bare Metal? 4. Any workaround or patch available? Has anyone successfully deployed ONTAP Select on IBM Cloud Bare Metal with KVM?
... View more
I accidentally update my nfs service kerberos keytab in a different machine with `ipa-getkeytab` command. After that nfs clients disconnected from the storage one by one. (after credentials are expired I guess). So I need to update kerberos keytab and register it to Ontap. I ran a command. vserver nfs kerberos interface enable -lif stor01 -vserver vs1 -keytab-uri http://url-to/kerberos.keytab Then I got this result. Error: command failed: Kerberos is already enabled on this LIF So I try to disable it first instead. vserver nfs kerberos interface disable -lif stor01 -vserver vs1 I typed admin username and password and 'y' to the following instruction. Warning: This command deletes the service principal name "nfs/stor01.in.kzmdstu.com@IN.KZMDSTU.COM" from the machine account on the KDC. Do you want to continue? {y|n}: I got this error. Error: command failed: Failed to disable NFS Kerberos on LIF "stor01". Failed to delete the account associated with the Kerberos service principal name. Reason: Kerberos Error: Unknown error. So I cannot enable nor disable. How can I inspect the problem?
... View more
Hi Team, We have 1.93TB volume on below aggregate. Which is already more than the aggregate total size. cluster1::> df -g -x vol1 Filesystem total used avail capacity Mounted on Vserver /vol/vol1/ 1975GB 1565GB 282GB 79% /vol1 vserver1 aggr1_data1 1800GB 549GB 1251GB 30% aggr1_data2 1800GB 1517GB 282GB 84% What is the disadvantage of having larger volume than aggregate? Could you please tell me what is the maximum volume size. How can I resolve capacity full?
... View more
Hi, I would like to upgrade snapcentre hosted on AWS Ec2 instance on Windows 2022 OS. Existing version 6.1P and due to vulnerability reported, would like to have it upgraded to the next version. I am fairly new to this tool, so a detailed explanation or documentation or a video would be of great help!
... View more
Hello, I am looking for help regards ONAP and add a storageVM to my ONPAP. The error message I get is: [Job 69] Job failed: Failed to create the Active Directory machine account "DC1". Reason: Kerberos Error: KDC has no support for encryption type Details: Error: Machine account creation procedure failed [ 61] Loaded the preliminary configuration. [ 64] Successfully connected to ip 192.168.6.122, port 88 using TCP **[ 75] FAILURE: Could not authenticate as ** 'Administrator@PALWARE.ORG': KDC has no support for ** encryption type (KRB5KDC_ERR_ETYPE_NOSUPP) . For some test with NetApp I need an SMB-Share hosted by NetApp. Appriciate your help. I guess best regards, Roland see also attached screenshot
... View more