Hi,
we got a error in Netapp fas3020c.
error message is Fault reported on disk storage shelf attached to channel 0a. Please check fans, power, and temperature
I used command environment status shelf 0a
the result is
Environment for channel 0a:
Number of shelves monitored: 1 enabled: yes
Environmental failure on shelves on this channel? yes
Channel: 0a
Shelf: 1
SES device path: local access: 0a.17
Module type: ESH2; monitoring is active
Shelf status: non-critical condition
SES Configuration, via loop id 17 in shelf 1:
logical identifier=0x50050cc0021999de
vendor identification=XYRATEX
product identification=DS14-Mk2-FC
product revision level=2020
Vendor-specific information:
Product Serial Number: OPS6520621999DE
Optional Settings: 0x00
Status reads attempted: 3576397; failed: 0
Control writes attempted: 4713; failed: 0
Shelf bays with disk devices installed:
13, 12, 11, 10, 9, 8, 7, 6, 5, 4, 3, 2, 1, 0
Power Supply installed element list: 1, 2; with error: none
Power Supply serial numbers by element:
[1] PMA656670239978
[2] PMA656670239979
Cooling Element installed element list: 1, 2; with error: 2
Temperature Sensor installed element list: 1, 2, 3; with error: none
Shelf temperatures by element:
[1] 25 C (77 F) (ambient) Normal temperature range
[2] 29 C (84 F) Normal temperature range
[3] 31 C (87 F) Normal temperature range
Temperature thresholds by element:
[1] High critical: 50 C (122 F); high warning 40 C (104 F)
Low critical: 0C (32 F); low warning 10 C (50 F)
[2] High critical: 63 C (145 F); high warning 53 C (127 F)
Low critical: 0C (32 F); low warning 10 C (50 F)
[3] High critical: 63 C (145 F); high warning 53 C (127 F)
Low critical: 0C (32 F); low warning 10 C (50 F)
ES Electronics installed element list: 1, 2; with error: none
ES Electronics reporting element: 1
ES Electronics serial numbers by element:
[1] IMS65228002D956
[2] IMS65228002E49C
Embedded Switching Hub installed element list: 1, 2; with error: none
Shelf mapping (shelf-assigned addresses) for channel 0a:
Shelf 1: 29 28 27 26 25 24 23 22 21 20 19 18 17 16
what can i do next?
who can help me?
