How to recover Access key ID?

[DangvPham]

Hi experts, 

I'm activation a FAS 8040 filer but some suggestion point to https://mysupport.netapp.com/cssportal/faces/oracle/webcenter/portalapp/pages/css/iap/InstantAccessPortal.jspx;JSESSIONID_WCPORTAL=v1flflYWVKhscJGrtT6...

I have a sales order but can't find the access key. 

Please tell me the way how to find it? 

Thanks, 

Dang

[andris · Accepted solution]

Check out this KB:
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/ONTAP_OS/What_is_the_procedure_to_request_License_Keys_for_different_versions_o...

If you're still having issues, open a case with Tech Support.