ONTAP Hardware

Replacement drive for FAS3240 512B/sect not 520B/sect

jwasden

 

I am having trouble with a replacement disk on a FAS3240 (NetApp Release 8.2.3P4 7-Mode). I have replaced the bad disk but it appears that the replacement disk has been formatted at 512B instead of 520B. The replacement disk is a certified NetApp drive so I know it is originally from NetApp and has NetApp firmware. We did get this one from a third-party vendor because we are not currently under NetApp support. We have had the disk on the shelf too long to return it now so we are stuck with it. I uploaded the latest qual_devices files to both controllers just in case those are needed. I know the code version is old but it is what we are stuck with now. Is there a way to change the replacement disk to 520B?

 

12.5 : NETAPP X412_S15K7560A15 NA08 560.0GB 520B/sect (6SL78JFM0000N4121LM9)
12.6 : NETAPP X412_S15K7560A15 NA07 560.0GB 512B/sect (Failed) <---- 512B/sector instead of 512B
12.7 : NETAPP X412_S15K7560A15 NA08 560.0GB 520B/sect (6SL78KWT0000N4130ZZ7)

 

[Filer1:disk.init.badSectorSize:error]: Disk 3c.12.6 has an unexpected sector size (512 bytes) and cannot be used.

[Filer1:disk.init.failure.error:warning]: Disk 3c.12.6 failed initialization due to error 0.

 

1 ACCEPTED SOLUTION

akiendl

unfortunately the drive has not been correctly setup during wiping. Under NetApp support you typically would get a new drive.

Check with the person you bought it from to get a new drive.

 

Sorry to not be able to be of much help here.

View solution in original post

2 REPLIES 2

akiendl

unfortunately the drive has not been correctly setup during wiping. Under NetApp support you typically would get a new drive.

Check with the person you bought it from to get a new drive.

 

Sorry to not be able to be of much help here.

View solution in original post

SS1

Any solution to this? I have the same problem

Announcements
Register for Insight 2021 Digital

INSIGHT 2021 Digital: Meet the Specialists 2

On October 20-22, gear up for a fully digital, totally immersive virtual experience with a downright legendary lineup of world-renowned specialists. Tune in for visionary conversations, solution deep dives, technical sessions and more.

NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public