ONTAP Hardware

SnapCenter Plug-in for VMware vSphere (4.8)

zzzostapetszzz
1,909 Views

help download, says no access

FAS2750 (S/N 652040000081/82)

1 ACCEPTED SOLUTION

Ontapforrum
1,884 Views

I am able to download this version. So, it may be something to do with your Support entitlements. Please open a non-technical case with NetApp support. In case you have just opened an account, then it may take 24 hrs before you get an access. It's better to just speak with support.

 

How to open a non-technical case:
https://kb.netapp.com/Support/General_Support/How_to_open_a_non-technical_case

How to request full customer level access on the NetApp Support Site - NetApp Knowledge Base

 

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3 REPLIES 3

Ontapforrum
1,885 Views

I am able to download this version. So, it may be something to do with your Support entitlements. Please open a non-technical case with NetApp support. In case you have just opened an account, then it may take 24 hrs before you get an access. It's better to just speak with support.

 

How to open a non-technical case:
https://kb.netapp.com/Support/General_Support/How_to_open_a_non-technical_case

How to request full customer level access on the NetApp Support Site - NetApp Knowledge Base

 

zzzostapetszzz
1,877 Views

most likely it is 🙂

can I ask you to download this software if I can't?

Ontapforrum
1,865 Views

I would advise you to wait until you get an access or Just reach out to Support, I am sure they will expedite it. 

 

How do I access Software Downloads? - NetApp Knowledge Base

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