ONTAP Hardware

Unexpected Disk Failure on AFF A250 – What Could Be the Cause?

NoahGreen
77 Views

Hi everyone,

 

I’m running an AFF A250 system, and recently, one of the SSDs failed unexpectedly. The system flagged it as failed, but there were no prior warning signs in the logs. Other drives in the same aggregate seem fine, and performance hasn’t been impacted yet.

 

I’ve checked for any firmware updates and ran a basic health check, but I’m wondering what else I should look into. Could this be an isolated hardware failure, or is there a chance something like high write cycles or a controller issue might be contributing?

 

Thanks in advance!

1 REPLY 1

andris
39 Views

As the old saying goes... "drives can fail... stuff happens."

Keep all of your drive and shelf firmware up-to-date for best reliability and resiliency of your storage subsystem. For internal drives in the AFF A250, you'll want to keep up-to-date with ONTAP (See Support Bulletin SU2)

https://mysupport.netapp.com/site/downloads/firmware/disk-drive-firmware

https://mysupport.netapp.com/site/downloads/firmware/disk-shelf-firmware

 

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