Upgrading IOM6 Firmware Before Moving Shelf

[MFuron]

I am trying to upgrade the firmware on some existing IOM6 modules in advance of re-purposing shelves on a FAS8200.

I have a current FAS8040 with DS2246 shelves with IOM6s.  The FAS8040 is running 9.1P13.  I installed the shelf and ACP firmware files.  When I upgrade the firmware, the shelf firmware upgrades fine (the output of "sysconfig -a" shows the firmware at 0191).  However, the ACP firmware status shows something I have not seen before:

::> storage shelf acp module show -instance

Node:node-01
Module Name: 1.0.B
Adapter Name: 0a
MAC Address: 00:a0:xx:xx:xx:xx
IOM Type: iom6
Shelf Serial Number: 6000xxxxxx
Protocol Version: 0.0.00.00
Firmware Version: 00.00
State: unsupported
Last Contact: 502

Node: node-01
Module Name: 1.0.A
Adapter Name: 0a
MAC Address: 00:a0:xx:xx:xx:xx
IOM Type: iom6
Shelf Serial Number: 6000xxxxxx
Protocol Version: 0.0.00.00
Firmware Version: 00.00
State: firmware-update-required
Last Contact: 502
2 entries were displayed.

I cannot find any documentation about what those state messages mean.  The ACP firmware version shows 00.00.  Has anyone tried to do this before?  I want to get the firmware to a level where in-band ACP is supported so I can connect the shelves to the FAS8200.

[aborzenkov]

Is ACP active? Paste output of "storage shelf acp show -instance"

[MFuron]

Certainly.  Here is what I have:

node::> storage shelf acp show
Node                Channel          Connectivity
------------------  ---------------  ----------------------
node-01    in-band          active

node::> storage shelf acp module show -instance

               Node: node-01
        Module Name: 1.0.B
       Adapter Name: 0a
        MAC Address: 00:a0:98:xx:xx:xx
           IOM Type: iom6
Shelf Serial Number: 6000nnnnnn
   Protocol Version: 0.0.00.00
   Firmware Version: 00.00
              State: unsupported
       Last Contact: 502

               Node: node-01
        Module Name: 1.0.A
       Adapter Name: 0a
        MAC Address: 00:a0:98:xx:xx:xx
           IOM Type: iom6
Shelf Serial Number: 6000nnnnnn
   Protocol Version: 0.0.00.00
   Firmware Version: 00.00
              State: firmware-update-required
       Last Contact: 502
2 entries were displayed.

[aborzenkov]

You have IB ACP and firmware version that does not support it. You need to switch to OOB ACP, update firmware and then switch back to IB if desired.

[Linuxtom]

Hello,

I have the same issue

When i go bak to OOB, acp iom6 stay in an unknown state and I can't do the firmware upgrade

In In-Band config :

...
Node: cluster1-01
Module Name: 1.0.A
Adapter Name: 0a
MAC Address: 00:a0:98:xxxxxx
IOM Type: iom6e
Shelf Serial Number: 6500xxxxxx
Protocol Version: 2.1.01.22
Firmware Version: 01.22
State: active
Last Contact: 21

Node: cluster1-01
Module Name: 1.10.B
Adapter Name: 0b
MAC Address: 00:a0:98:xxxxxx
IOM Type: iom6
Shelf Serial Number: 6500xxxxxx
Protocol Version: 0.0.00.00
Firmware Version: 00.00
State: firmware-update-required
Last Contact: 24

...

In Out-Of-Band config :

...

Node: cluster1-02
Module Name: 1.0.A
Adapter Name: 0b
MAC Address: 00:a0:98:xxxxxx
IOM Type: iom6e
Shelf Serial Number: 6500xxxxxx
IP Address: 192.168.1.6
Protocol Version: 2.1.01.22
Firmware Version: 01.22
Assigner ID: 1892869837
State: active
Last Contact: 429

Node: cluster1-02
Module Name: 1.10.B
Adapter Name: 0a
MAC Address: 00:a0:98:xxxxxx
IOM Type: iom6
Shelf Serial Number: 6500xxxxxx
IP Address: 0.0.0.0
Protocol Version: 0.0.00.00
Firmware Version: 00.00
Assigner ID: 0
State: unknown
Last Contact: 489

...

No problem with ACP IOM6e state : unkown->initializing->active

ACP IOM6 state stay unknown 😞

Is there a command to force the initialization of iom6 to do the upgrade ?

Thomas 😉

[Linuxtom]

I attach the ds2246 to another 2240-2 with ontap 9.0P4. When I use IB mode, It tell me the same thing : need firmware upgrade.

But in OOB mode, I see something else :

...

Node: cluster2-02
Module Name: 1.10.A
Adapter Name: 0b
MAC Address: 00:a0:98:xxxxx
IOM Type: iom6
Shelf Serial Number: 6500xxxx2
IP Address: 0.0.0.0
Protocol Version: 0.0.0.0
Firmware Version: 0.0
Assigner ID: 0
State: awaiting-bootp
Last Contact: 2289

...

The state is "awaiting-bootp" ... What does it mean ? I found nothing about that. Someone have an idea ?

Thomas

[aborzenkov]

Usual recommendations when some IOM fails to join OOB ACP

• try to replug LAN cables (plug out, wait couple of minutes, plug back in)
• try to disable and then enable ACP again
• try to reseat IOM in question

All failed, case with NetApp support is in order.