Hi, The purge tool user guides states to place it in the bin directory on Linux but not on Windows.  We will investigate this behavior and make appropriate changes. Thanks, Kevin ... View more

FYI  - OnCommand Report is currently almost out of the EOA window and does not work with UM 6.x. CPC-1312-09 - Customer Notice 18-December-2013 Product Old Part New Part End of Availability (Last Order Date) Last Shipment End of Support: Software End of Support: Hardware OnCommand Report SW-NOC-REPORT N/A 20-Jun-2014 20-Jul-2014 31-May-2016 N/A Thanks, Kevin ... View more

Is it possible for you to open a support case so that we can collect data? If so, please post the case #. Thanks, Kevin ... View more

Have you already resolved this behavior? Thanks, Kevin ... View more

A similar error is being fixed in the next UM 5.2.x release due out this year.  After you click ok where do you get directed?  Are you able to login successfully? Thanks, Kevin ... View more

You will need to find and edit the SystemManager.config file - it will be located within your user account's home directory in the ..\NetApp\SystemManager path. Once you have located the file, carefully edit the path located within the <browser> tags to reflect the path to the browser you wish to use.  I recommend using an XML aware editor such as Notepad++. Example:  <browser>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</browser> Thanks, Kevin ... View more

Regarding the 3.0 result - was there any difference for this test?  Was the same group used for all three tests?  Was anything else changed for the 3.0 test? ... View more

Thank you for this data. ... View more

Were those all tested against the same controller?  Which version of ONTAP? Thanks, Kevin ... View more

Can you share which versions worked for you?  We have tested back to 3.0 and it behaves the same. FYI - if the group exists in /etc/group file the modification will succeed. Thanks, Kevin ... View more

Hello, I just updated to FF 29 (from 28) and OCSM 3.1.1RC1 continues to work on Windows 7 X64. Can you reach the controllers using SSH (or even ping) from that system? Thanks, Kevin ... View more

Bug 822758 was filed to track and resolve this behavior. Once there is information you will be able to watch it here: http://support.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=822758 The workaround is to use the ONTAP CLI without the -g option. Thanks, Kevin ... View more

Since there is no API call to manage CIFS shares in that manner, OCSM must use the "system cli" API and run a command as if it were on the controller CLI. It appears something changed although it is not yet clear if that was ONTAP or OCSM - the investigation continues. When there is a likely cause identified a bug will be filed on the appropriate product and I will post it here. Thanks, Kevin ... View more

I don't recall seeing that option in the offline installer/upgrade routine.  I removed the only other Java I had showing in the control panel (Java 7 Update 9) leaving only this entry: OCSM still launches: Thanks, Kevin ... View more

To anyone who has a case open for this behavior, please post or PM me your #.  Also be sure to have provided a support bundle to your case owner. Thanks, Kevin ... View more

I am able to launch and operate OCSM 3.1RC1 on both versions of Java on Win7 X64: C:\>java -version java version "1.7.0_45" Java(TM) SE Runtime Environment (build 1.7.0_45-b18) Java HotSpot(TM) 64-Bit Server VM (build 24.45-b08, mixed mode) <<UPGRADE JAVA>> C:\>java -version java version "1.7.0_55" Java(TM) SE Runtime Environment (build 1.7.0_55-b13) Java HotSpot(TM) 64-Bit Server VM (build 24.55-b03, mixed mode) C:\>systeminfo .... OS Name:                   Microsoft Windows 7 Enterprise OS Version:                6.1.7601 Service Pack 1 Build 7601 ..... Is there anything else you can share regarding your systems that might help narrow down the cause? Thanks, Kevin ... View more

I tested this on 3.1RC1 and found it says "Unknown Unix group <groupname>". Let me investigate further and report back. Kevin ... View more

Thanks for the screenshot.  Can you include the error message text from the User/Group field outlined in red (hover over it to get an error message)?  Kevin ... View more

If I understand the problem correctly, it should be possible. Can you share a screenshot of the problem? Thanks, Kevin ... View more

Hi, OnCommand System Manager is the tool to use to manage Data ONTAP 8.1 and higher as FilerView was removed starting with 8.1. http://support.netapp.com/NOW/cgi-bin/software  =>   OnCommand System Manager From the download page for OCSM: Note: System Manager replaces FilerView® as the tool to manage storage systems running Data ONTAP® 8.1 or later Thanks, Kevin ... View more

This would be the method to use to remove the public community string. We will have the documentation updated for this behavior. Thanks, Kevin ... View more

Which version of ONTAP are you managing? Thanks, Kevin ... View more