Disk failed

[ggilles]

hi,

I m new with NetApp

today i've got following message when i checked with sysconfig command

Vfiler-*****> sysconfig -r
Aggregate aggr0 (online, raid_dp, degraded) (block checksums)
Plex /aggr0/plex0 (online, normal, active, pool0)
RAID group /aggr0/plex0/rg0 (degraded)

RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks)
--------- ------ ------------- ---- ---- ---- ----- -------------- --------------
dparity 0c.00.0 0c 0 0 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
parity FAILED N/A 847555/1735794176
data 0c.00.2 0c 0 2 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.11 0c 0 11 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.3 0c 0 3 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.4 0c 0 4 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.7 0c 0 7 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.5 0c 0 5 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.8 0c 0 8 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.9 0c 0 9 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.6 0c 0 6 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816

Pool1 spare disks (empty)

Pool0 spare disks (empty)

my parity disk is failed ! what's the reason of this message ?

what can i do ? change the hard drive ?

thanks

[GidonMarcus]

you'll need to open a support case with NetApp or the partner the system is supported with. the new drives have to be compatible. by the fact you don't have spare drives listed in the spare pool. i assume you might have more than one disk that failed.

Gidi

[weiliu]

According to the command output, there are not enough hot spare disks. As a result, a faulty disk occurs in the raidgroup and no hot spare disk is available for replacement. In this case, you need to add disks of the same model to the controller in time to ensure stable running of the storage system.