Active IQ Unified Manager Discussions

API services 2.1 install problems




FIrst time installing API Services. But running to following installation issue.


Dependencies Resolved

Package Arch Version Repository Size
api-server x86_64 2.1.0-1801112243 /api-server-2.1.0-1801112243.x86_64 179 M
netapp-application-server x86_64 7.3.0-2017.10.J293 /netapp-application-server-7.3.0-2017.10.J293.x86_64 134 M
netapp-platform-base x86_64 7.3.0-2017.10.J293 /netapp-platform-base-7.3.0-2017.10.J293.el7.x86_64 3.3 M
ocie-au x86_64 7.3.0-2017.10.J11 /ocie-au-7.3.0-2017.10.J11.x86_64 28 M
ocie-server x86_64 7.3.0-2017.10.J11 /ocie-server-7.3.0-2017.10.J11.x86_64 13 M

Transaction Summary
Install 5 Packages

Total size: 357 M
Installed size: 357 M
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
Installing : netapp-application-server-7.3.0-2017.10.J293.x86_64 1/5
Installing : netapp-platform-base-7.3.0-2017.10.J293.x86_64 2/5

ERROR: Unable to prepare UDS. MySQL command failed.

warning: %post(netapp-platform-base-7.3.0-2017.10.J293.x86_64) scriptlet failed, exit status 1
Non-fatal POSTIN scriptlet failure in rpm package netapp-platform-base-7.3.0-2017.10.J293.x86_64

FAILURE: netapp-platform-base package is installed, but in corrupt state. Install netapp-platform-base package and try again.

error: %pre(ocie-server-0:7.3.0-2017.10.J11.x86_64) scriptlet failed, exit status 255
Error in PREIN scriptlet in rpm package ocie-server-7.3.0-2017.10.J11.x86_64
error: ocie-server-0:7.3.0-2017.10.J11.x86_64: install failed

ocie-server package is not installed. Install ocie-server package and try again.

error: %pre(ocie-au-0:7.3.0-2017.10.J11.x86_64) scriptlet failed, exit status 255
Error in PREIN scriptlet in rpm package ocie-au-7.3.0-2017.10.J11.x86_64
error: ocie-au-0:7.3.0-2017.10.J11.x86_64: install failed
Installing OnCommand API Services
Installing : api-server-2.1.0-1801112243.x86_64 5/5
Error unpacking rpm package api-server-2.1.0-1801112243.x86_64
error: unpacking of archive failed on file /opt/netapp/essentials/au/conf/preferences/;5af0b9b3: cpio: open
Verifying : netapp-application-server-7.3.0-2017.10.J293.x86_64 1/5
Verifying : netapp-platform-base-7.3.0-2017.10.J293.x86_64 2/5
Verifying : api-server-2.1.0-1801112243.x86_64 3/5
Verifying : ocie-server-7.3.0-2017.10.J11.x86_64 4/5
Verifying : ocie-au-7.3.0-2017.10.J11.x86_64 5/5

netapp-application-server.x86_64 0:7.3.0-2017.10.J293 netapp-platform-base.x86_64 0:7.3.0-2017.10.J293

api-server.x86_64 0:2.1.0-1801112243 ocie-au.x86_64 0:7.3.0-2017.10.J11 ocie-server.x86_64 0:7.3.0-2017.10.J11

Error installing OnCommand API Services.



Running "CentOS Linux release 7.4.1708".


Tried installing the failed packages individually, but no luck. 


Read the following thread.  They got the exact same error. Thought I would give it a try.


Installed 5.6.35. Now I Oncommand APi wn't recognize the MYSQL dsitribution


[Error] :: No MySQL server editions found installed or configured in the existing yum repositories.
[Error] :: Please refer to the Installation and Administration Guide to correct this issue.



This is what I have currently on my system


rpm -qa | grep -i mysql




Your help is greatly appreciated






Re: API services 2.1 install problems


Never mind. I figured it out myself.  After posting it on this forum, I went back and did a clean install which completed successfully. This particuler system was isolated, it does not have access to yum repositories. By manually installing, I messed it up. Had to completely remove and did a clean install which did the trick.


API Version : 2.1

OS : Centos 7.4 (DIsable SElinux)

MYSQL : 5.7.22

View solution in original post

Re: API services 2.1 install problems


Could you please send me the installtion steps folowed. I am following below steps: and getting same error:

disabled selinux

Yum install yum-utils 

yum-configmanager --disable rhel-7-server-eus-supplementary-rpms 


 yum install epel-release-latest-7.noarch.rpm 

yum remove mariadb* 

yum remove mysql 

Install mysql 

Download mysql yum bundle 

tar –xvf  filename 

  And install all rpm packages

Install p7zip: 

              Yum install p7zip 

Yum install p7zip-plugins 

Install jbos: 

subscription-manager repos --enable=jb-eap-7-for-rhel-RHEL_VERSION-server-rpms 

yum groupinstall jboss-eap7 

sudo firewall-cmd --zone=public --add-port=443/tcp --permanent; sudo firewall-cmd --reload

And download api server bin and executed below command

chmod +x .bin 



Shwoing same error log like your log. you have mentioned clean installation. Could you please send me the steps followed.

Attached entire log.


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