Active IQ Unified Manager Discussions

Account Lock out issue when running,creating,editing reports

JGPSHNTAP
3,697 Views

Interesting issue with one of our end users.  When they are trying to create and run reports their AD Account locks out.  I want to know if anyone else has experienced this.   I'm curious as to see what would cause this issue.

3 REPLIES 3

rmatsumoto
3,697 Views

Is this from trying to create/run reports within OCUM?  If so, do they ever succeed?  An account can get locked out from trying to login to OCUM with a wrong AD password, but if your user gets locked out after doing something successfully, then I don't think that's ever happened to us. 

JGPSHNTAP
3,697 Views

User logs in fine and can browse OCUM without issue.  Issue only happens when creating/running reports.  Netapp said it could be the way the AD Account is or nested groups.  I'm not buying either of them. 

karsienko
3,697 Views

We have had the same issue for a while, NetApp is not helping, we got the same answer about nested groups and no resolution. Did anyone get this fixed or found a root cause?

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