I am trying to add the approval feature in my workflow in which i want to run the workflow if manager sends an approval email.First of all is it possible to do it?And if yes then give idea and if it is not possible then suggest the workaround what I can do in approval points?
You could add a rule on your mail server to call this REST api whenenver an email from the manager/approver is recieved with a particular format. The api needs the jodId which can be obtained by enabling email notification from WFA. Alternatively you could also use the "Send email" command to mail the job id to the manager just before the approval point.
Hey I tried to implement a webservice script in perl to integrate Servicenow and WFA using REST APIs. We can get the required records from tables of servicenow and can pass these values to WFA using REST APIs of servicenow and WFA.Thanks for the WFA REST APIs link.