Active IQ Unified Manager Discussions

Can Balance Monitor Windows XP?

bschramm

Can OnCommand Balance monitor a Windows XP VM?  The context of this is a VDI environment.

1 ACCEPTED SOLUTION
4 REPLIES 4

SIGEPSPAM

What about 2012 R1? Getting an error, "The guest OS is unknown and therefore cannot be monitored by Balance. As a result, CPU, Storage and Memory stats are not available.".

bschramm

Thank you Peter and Don!

dbourque

Yes, You can sucessfully discover Win XP with OnCommand Balance. Often, you need to either disable Firewalls or open the required ports as specified in many KB articles. Also in VDI environments, Users will typically disable collection alerts if the VDI environment is continually powered on and off (Under Admin-> settings --> Email ->Alerts )   

As Peter mentioned, Win XP is not an officially supported "Server" based platform.  

Best regards,

Don Bourque

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