Cannot delete or update a parent row: a foreign key constraint fails

[jrpatrick]

On WFA 2.2 server, I have started getting this error on acquisition of my OCUM 5.2 server.

Cannot delete or update a parent row: a foreign key constraint fails (`storage`.`nfs_export`, CONSTRAINT `fk_storage_nfs_export_qtree_id` FOREIGN KEY (`qtree_id`) REFERENCES `qtree` (`id`) ON DELETE SET NULL)

Troubleshooting so far:

I reinstalled the wfa database user on OCUM server

I did a dfm purge on events

I did an backup and restore of the dfm database

None of these things seem to work.  Any ideas or suggestions on what to do next?

Thanks!

[adaikkap]

Hi Patrick,

Can you pls open a case with NetApp Support ? BTW is this is OCUM 5.2 7Mode right ?

ESP against the bug 835921 ?

You are facing this issue due to a stale or duplicate entry in your OCUM database.

Regards

adai

[jrpatrick]

Yep. it's OCUM 5.2 7-mode.

[ag]

Hi patrick,

As adai has mentioned, it is because of a duplicate entry in DFM DB.

If you can raise a case and upload the WFA ASUP and DFM DB backup, i will help you out.

Thanks,

Anil

[jrpatrick]

Case created. Case No. 2005202577