Data discrepancy between Grafana and NetApp support analysis

[kanas]

Hello,
My customer noticed a latency spike in their cluster, reaching 40ms in Grafana, and raised a support case. 
However, the NetApp support observed latency of around 25ms from the performance archive logs they shared.
I need help identifying the cause of this discrepancy.

- Grafana : v7.5.17 (84411794f3)
- ONTAP : 9.12.1P11

[paul_stejskal]

Since you're a NetApp employee, Discord is not blocked so please go to the NetApp Discord and let's discuss there. The devs don't monitor here for Harvest. You can sign up using your NetApp account. 🙂

Alternatively the Harvest Github is another feedback mechanism.

What is the ASUP ID of the PA and workload ID? This is not unique info that can identify the customer unless you have access to the backend. 🙂