On our NetApp onCommand console of our DataFabric Manager server, one of our host service's status is 'Down'.
we login to check at the vCenter server where this host service is installed, run the command netstat -an we find that port 8799 and 8699 are not listening ... We also take a look at NetApp & onCommand services, they are all started. Pls help us to troubleshoot why these port are not listening.
For the host service that is up, it has 2 storage controllers with login status is 'Bad', we believe this is because we recently have a mass change of password for many account and may cause this Bad. Where can we input the login so that the status change to Good ?
We click on Edit this host service, at the 'vCenter Properties' part, the username in this part is masked so that we do not know exactly which account is this ... is it an account with administrator right in vCenter ? Update this will make the Login status (Host Service) become 'Good' ?
Thanks for any confirmation and guidances. Your helps are highly appreciated.