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Active IQ Unified Manager Discussions

Harvest poller http error 408

dbhat

We are getting HTTP 408 errors from only one of our harvest pollers and there is no data in graphite.

 

Harvest: 1.6

Ontap: 9.7p11

 

 

[2021-10-01 09:19:23] [NORMAL ] WORKER STARTED [Version: 1.6] [Conf: netapp-harvest.conf] [Poller: poller1]
[2021-10-01 09:19:23] [NORMAL ] [main] Poller will monitor a [FILER] at [poller1:443]
[2021-10-01 09:19:23] [NORMAL ] [main] Poller will use [password] authentication with username [netapp-harvest] and password [**********]
[2021-10-01 09:19:23] [WARNING] [connect] Setting HTTP/1.0 because reverse hostname resolution (IP -> hostname) fails.  To enable HTTP/1.1 ensure reverse hostname resolution succeeds.
[2021-10-01 09:19:24] [WARNING] [connect] Setting HTTP/1.0 because reverse hostname resolution (IP -> hostname) fails.  To enable HTTP/1.1 ensure reverse hostname resolution succeeds.
[2021-10-01 09:19:25] [NORMAL ] [main] Collection of system info from [poller1] running [NetApp Release 9.7P11] successful.
[2021-10-01 09:19:25] [NORMAL ] [main] Found best-fit monitoring template (older generation or major release): [cdot-9.6.0.conf]
[2021-10-01 09:19:26] [NORMAL ] [main] Added and/or merged monitoring template [/opt/netapp-harvest/template/default/cdot-9.6.0.conf]
[2021-10-01 09:19:27] [NORMAL ] [main] Metrics will be submitted with graphite_root [netapp.perf.poller1]
[2021-10-01 09:19:27] [NORMAL ] [main] Using graphite_meta_metrics_root [netapp.poller.perf.poller1]
[2021-10-01 09:19:27] [NORMAL ] Creating output plugins
[2021-10-01 09:19:27] [NORMAL ] Created output plugins
[2021-10-01 09:19:27] [NORMAL ] [main] Startup complete.  Polling for new data every [60] seconds.
[2021-10-01 09:20:23] [WARNING] [nfsv4_1] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:20:23] [WARNING] [nfsv4_1] data-list update failed.
[2021-10-01 09:20:46] [WARNING] [nfsv4_1:node] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:20:46] [WARNING] [nfsv4_1:node] data-list update failed.
[2021-10-01 09:21:20] [WARNING] [processor] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:21:20] [WARNING] [processor] data-list poller refresh overdue; skipped [1] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:22:00]
[2021-10-01 09:21:20] [WARNING] [processor] data-list update failed.
[2021-10-01 09:21:43] [WARNING] [resource_headroom_aggr] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:21:43] [WARNING] [resource_headroom_aggr] data-list poller refresh overdue; skipped [1] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:22:00]
[2021-10-01 09:21:43] [WARNING] [resource_headroom_aggr] data-list update failed.
[2021-10-01 09:21:45] [WARNING] [resource_headroom_cpu] data-list poller refresh overdue; skipped [1] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:22:00]
[2021-10-01 09:21:48] [WARNING] [system:node] data-list poller refresh overdue; skipped [1] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:22:00]
[2021-10-01 09:21:51] [WARNING] [token_manager] data-list poller refresh overdue; skipped [1] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:22:00]
[2021-10-01 09:22:15] [WARNING] [volume] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:22:15] [WARNING] [volume] data-list poller refresh overdue; skipped [2] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:23:00]
[2021-10-01 09:22:15] [WARNING] [volume] data-list update failed.
[2021-10-01 09:22:38] [WARNING] [volume:node] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:22:38] [WARNING] [volume:node] data-list poller refresh overdue; skipped [2] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:23:00]
[2021-10-01 09:22:38] [WARNING] [volume:node] data-list update failed.
[2021-10-01 09:22:41] [WARNING] [wafl] data-list poller refresh overdue; skipped [2] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:23:00]
[2021-10-01 09:22:43] [WARNING] [wafl_comp_aggr_vol_bin] data-list poller refresh overdue; skipped [2] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:23:00]
[2021-10-01 09:22:45] [WARNING] [wafl_hya_per_aggr] data-list poller refresh overdue; skipped [2] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:23:00]
[2021-10-01 09:22:47] [WARNING] [wafl_hya_sizer] data-list poller refresh overdue; skipped [2] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:23:00]
[2021-10-01 09:22:51] [WARNING] [workload] data-list poller refresh overdue; skipped [2] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:23:00]
[2021-10-01 09:23:13] [WARNING] [workload_detail] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:23:13] [WARNING] [workload_detail] data-list poller refresh overdue; skipped [3] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:24:00]
[2021-10-01 09:23:13] [WARNING] [workload_detail] data-list update failed.
[2021-10-01 09:23:38] [WARNING] [workload_volume] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:23:38] [WARNING] [workload_volume] data-list poller refresh overdue; skipped [3] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:24:00]
[2021-10-01 09:23:38] [WARNING] [workload_volume] data-list update failed.
[2021-10-01 09:24:03] [WARNING] [workload_detail_volume] update of data cache failed with reason: Server returned HTTP Error: 408 Request
[2021-10-01 09:24:03] [WARNING] [workload_detail_volume] data-list poller refresh overdue; skipped [4] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:25:00]
[2021-10-01 09:24:03] [WARNING] [workload_detail_volume] data-list update failed.
[2021-10-01 09:24:03] [WARNING] [cifs:node] data-list poller refresh overdue; skipped [4] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:25:00]
[2021-10-01 09:24:03] [WARNING] [cifs:vserver] data-list poller refresh overdue; skipped [4] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:25:00]
[2021-10-01 09:24:04] [WARNING] [copy_manager] data-list poller refresh overdue; skipped [4] poll(s) from [2021-10-01 09:22:00] to [2021-10-01 09:25:00]
[2021-10-01 09:24:25] [WARNING] [disk:constituent] update of data cache failed with reason: Server returned HTTP Error: 408 Request

 

 

It may have stopped working either when we updated from 9.7p6 to 9.7p11 or when we disabled all ssl / tls versions other than TLS1.2.

 

Thanks in advance for any help.

1 REPLY 1

ruijuan
Harvest 1.6 was not supported since we released Harvest 2.0 in May.

We highly recommend you move onto Harvest 2.0 https://github.com/NetApp/harvest/releases which is now a open source software supported by the open source community: https://github.com/NetApp/harvest/blob/main/SUPPORT.md

Thanks,
Ruijuan
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