How to turn off notifications from Operations Manager

[sequeirad]

Am running Netapp Operataions Manger 4.0.

We have a PSU failure on one of the shelves.

We know the issue and we have a fix in the process but in the meantime we keep getting notifications about this failure every 5 minutes.

I dont know how to let the system know that YES we know its an issue and it is in the process of being fixed.

How do I turn just this one notification off?

I have gone in and acknowledged it but it just keeps sendign emails...

HELP !!!!!!

[eric_barlier · Accepted solution]

Hi mate,

What you can do in the interim is downgrade the event in OM so that it does not get alarmed:

Event Name                                         Severity     Class

power-supplies:one-failed                     Error        env.power

use this syntax;

<dfm eventType modify -v <event-severity> <event-name>>

So if IM not mistaking you can run this:

<dfm eventType modify -v normal power-supplies:one-failed>

Once the PSU has been swapped, set it back:

<dfm eventType modify -v error power-supplies:one-failed>

See how that goes.

Cheers,

Eric

[sequeirad]

eric..

thanks but is there nay way to do it from the gui?

Sorry but am a newbie when it comes to Operations manager...

[eric_barlier]

no gui for this to my knowledge.

all you have to do is logon to the server that runs OM and chuck the commands in. that ll do it.

I ve even given you the commands to run. cut and paste mate. thats all.

if your server is windows, go into dos prompt and put the command in.

if your server is UNIX, go to terminal and put command in. You might have to use SUDO in front depending on how your box is secured.

Eric

[sequeirad]

alright eric..

will give it a go in the morning and report back..

thanks for ur help

[eric_barlier]

No worries. Do keep us up to date on this issue.

Cheers,

Eric

[adaikkap]

One way is to disable the alarm, unless you have not configured alarms on global basis and severity levels.

Regards

adai

[sequeirad]

well...sorry but was never able to try your suggestion Eric.

the psu got replaced today before I got into work..

But I am gonna give u the credit eric..

thanks again for the education....

[eric_barlier]

No worries, Im glad to hear its sorted out. OM has got A LOT to offer if you enter CLI, a bit more than over the GUI.

I assume you are too busy to play around, but if you need something from OM try the CLI as well as GUI.

Cheerio,

Eric

[sequeirad]

I intend to.

thanks again