In the documentation it says " Web services interfaces to invoke workflows from external portals and data center orchestration software". How is this achievable?
This is my scenario:
The helpdesk receieve a ticket to create a cifs share. The tickets contains the name of the share and the size of the volume required. The helpdesk person just needs to click a button and it's done. How can I link the ticket to invoke a workflow in wfa without the helpdesk user having to jump into the wfa web portal?