Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.To learn more, read the FAQ and watch the video.Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.
What is your installation path? I have found with two installs at different customers they tried to direct the install to "X:\Netapp", each time this resulted in an error. It was fixed by cleaning up the old install and then pointing the installer to "x:\" since it defaults to "\Netapp".